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ArticlesMarch 4, 2021

The Importance of Understanding What Motivates Different Generations

Dealers today understand that the value of personalization can exponentially drive the opportunity of maximizing profit potential — the same is true when selling F&I products to consumers.

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Newsby StaffMarch 3, 2021

Black Book Used Vehicle Retention Index Shows Increase in February

February saw another record broken with the Index reaching 130 points for the first time.

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Newsby StaffMarch 3, 2021

Cox Auto Update: Healthy February Sales Pace; A Big Year for NFORs

Look for further data updates as the Cox Automotive Industry Insights team dives into the results and shares insights on average transaction prices, fleet performance, CPO sales, inventory levels and more.

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Newsby StaffMarch 2, 2021

Market Insights Report

February was another record-breaking month, with the Retention Index reaching 130 points for the first time. All segments saw an increase in the Index with Full-Size pickups leading the way – that segment stands 23% higher than it was in February of 2020.

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ArticlesMarch 2, 2021

A Micro-Chip Shortage Will Impact Supply – Does it Have to Disrupt the Consumer Shopping Experience Too?

The shortage will make accurate incentives and rebate setting more challenging for the manufacturers. In turn, dealers will struggle with how to set prices and payment offers as a result.

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Newsby StaffMarch 1, 2021

J.D. Power: Auto Dealers Give High Marks to Commercial Lenders, but Opportunities Exist to Expand Business Relationships

According to the J.D. Power 2021 U.S. Automotive Commercial Lending Satisfaction Study, the difference between good and great dealer-lender relationships comes down to four key steps.

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Newsby StaffMarch 1, 2021

VW Credit, Inc. Selects Manheim for New Volkswagen and Audi Upstream Remarketing Sites

New VolkswagenDirect and AudiDirect websites enable dealers to purchase fresh, off-lease inventory to stock their lots.

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ArticlesMarch 1, 2021

Reinsurance: The Ultimate Key Manager Retention Tool

Reinsurance company ownership for key managers is one solution that benefits the entire dealership and reduces turnover. Get the why, when, and how from an expert.

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Newsby StaffFebruary 25, 2021

JM&A Group’s New Inspect Now™ Program Aims to Streamline Claims Process and Improve Efficiency

Inspect Now™ is an innovative new virtual inspection process designed by JM&A Group to make the adjudication of claims more efficient and less time consuming.

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ArticlesFebruary 24, 2021

Maintaining Business Growth in Times of Crisis

Crisis management planning seems like a foreboding and thankless task to many business owners and managers, but 2020 taught us that we need a crisis management plan.

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