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NewsMarch 24, 2016

J.D. Power: TrueCar Tops Shopper Satisfaction Rankings

TrueCar led the way in J.D. Power’s 2016 Third-Party Automotive Website Evaluation Study, followed by Carfax and Cars.com. Visual web and minimalist navigation tools were the main drivers of shopper satisfaction.

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NewsMarch 24, 2016

Dealertrack, Dealer.com and MakeMyDeal to Combine Forces

Cox Automotive is bringing the three brands together as part of several enhancements the company is planning for its Dealer.com websites.

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NewsMarch 23, 2016

Ally to Expand Econtracting to All 50 States

Dealers in Arizona, Hawaii, Michigan, Mississippi, Montana, New Jersey, New Mexico and Wisconsin will soon be able to econtract with Ally through Dealertrack. Ally currently offers econtracting in 42 states, and hopes to complete the expansion over the next several weeks.

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NewsMarch 22, 2016

Subprime Loans Accounted for Nearly 22% of 2015 Originations, Equifax Reports

Subprime auto loans accounted for 21.7% of all 2015 originations. The firm notes, however, that credit performance remains excellent, a sign that finance sources 'are prudently extending credit to well-underwritten borrowers.'

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NewsMarch 22, 2016

GoMoto to Bring Showroom Experience Online

GoMoto is taking its showroom customer experience platform online. This week, the firm launched GoMoto Digital, a solution that allows car buyers to begin the purchase process online and then continue the process inside the dealership simply by providing their driver's license.

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NewsMarch 17, 2016

20 Automakers Commit to Making Automotic Emergency Braking Standard Equipment by 2022

By 2022, the National Highway Traffic Safety Administration and the Insurance Institute for Highway Safety expect 99% of the U.S. auto market to have automatic emergency braking as a standard feature.

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NewsMarch 17, 2016

Women Better Managers of Credit Than Men, Study Shows

Not only do women have higher credit scores and less debt than men, according to a new report from Experian, they are more likely to purchase a more functional, utilitarian vehicle than their male counterparts.

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NewsMarch 17, 2016

Gen Z Prefers Face-to-Face Interactions, Test Drives, Study Shows

Generation Z may have grown up with more access to technology than Millennials, but buying online isn't what this emerging demographic prefers, according to a joint study from Autotrader and Kelley Blue Book.

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NewsMarch 16, 2016

Recalls Spur Drop in Service Satisfaction, J.D. Power Reports

The firm’s 2016 U.S. Customer Service Index (CSI) Study shows that last year’s record number of recalls is having an effect on customer satisfaction with dealer service, which declined for the first time in six years.

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NewsMarch 16, 2016

EVOX Images Enhances Virtual Showroom Technology

The automotive imaging company, which supplies 360-degree imaging to more than 22,000 dealer websites, has expanded its virtual reality content.

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