August 2010

Conicelli's Triple Threat

Pennsylvania’s Conicelli Autoplex touts one of the nation’s top Internet departments. Meet the three people behind this online success story.

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In This Issue

Article

Lost in Translation

The VSC Bundle: With the flexibility of today’s new prepaid plans and the ability to sell them on virtually any vehicle, the opportunity to bundle them with your existing service contract has...

Article

Curb Appeal: Prepaid Maintenance Revisited

Article

Measured Expectations

Article

Your Social Media Toolkit

The CAN-SPAM Act established rules for commercial e-mail usage, mandates for commercial messages, and put in place e-mail opt-out requirements. It also spelled out tough penalties for violators,...

Article

A Dealer’s Guide to Digital Compliance

Tools like Carfax’s new History Impact tool are fueling today’s haggle-happy customer, but Kelley Blue Book’s James Bell says consumers aren’t unreasonable. In fact, he says most consumers...

Article

Carfax: Friend or Foe?

Article

Taking Back Our Industry