November 2013

F&I a Team Effort at Serpentini Chevrolet

Strong numbers, a happy, productive staff and investments in the community propelled Serpentini Chevrolet of Strongsville (Ohio) to F&I Dealer of the Year honors.

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In This Issue

Stephanie Cooper, standing with IAS’s Bob Corbin and F&I and Showroom’s Gregory Arroyo, accepts her award after being named winner of the 2013 F&Idol contest at the F&I Conference in Las Vegas.

Article

Up Close With F&Idol's Stephanie Cooper

The NADA’s David Westcott says a move to a flat-fee system would hurt consumers, not just dealers.

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Sizing Up the CFPB’s Threat

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Driving Tech Into F&I

F&I and Showroom’s Gregory Arroyo (center) moderates a panel discussion between executives from five F&I product providers. Among the topics covered was how the Internet is testing current F&I...

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A More Transparent F&I

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Close of Negotiations

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Alphabet Soup