FI showroom red and grey logo
MenuMENU
SearchSEARCH

3Q Results Show Quality is Key for Chase

With questions of which lender will bow out next, Chase points to its recent deal with Mazda as proof of its stability.

by Staff
October 21, 2008
2 min to read


[Correction: Last week F&I magazine incorrectly reported that Chase had informed dealers last Monday that it would begin requesting higher down payments from borrowers. A company spokesman said the policy had been in place for some time now and that the company had not communicated any new policies in recent weeks.]


With questions of which lender will bow out next, Chase points to its recent deal with Mazda as proof of its stability.

Ad Loading...


"We signed Mazda as a client," said Mary Kay Bean, spokesperson for Chase Auto Finance, which officially became Mazda's finance source for dealers on OCt. 16. "I think that’s a signal of our capability."


Compared to the same period a year ago, Chase did report a 27 percent drop in underwriting for auto loans in the third quarter. And compared to the second quarter, the $3.8 billion in auto loans it originated was down 32 percent from the second quarter.


"We were booking deals … but there may not be as many loans to make. Obviously, sales are down," Bean said in response to the decline in originations. "I think, in essence, what we're trying to do is what’s right for our business, what's right for the dealer and their customers."


The company's net revenue was $506 million, up $59 million, or 13 percent, driven high loan balances and increase automobile operating lease revenue. The company also increased its provision for credit losses by $28 million, reflecting higher estimated losses.


"I think we've looked at quality rather than volume for a long time," said Bean. "One of the tenets of our business is to do deals that are affordable to customer, made sense for our dealers and made sense for our business."

Topics:F&I

More F&I

Man holding magnifying glass over sales volume paper.
F&IMay 29, 2026

Why Your F&I PVR Is Misleading You

Here’s a handy checklist of the numbers to track in 2026 instead.

Read More →
Photo of woman typing on a laptop as she sits on a couch
F&Iby Hannah MitchellMay 29, 2026

Auto Consumer Anxiety Presents Opportunity

A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.

Read More →
Dustin Gingerich standing on stage giving a presentation
F&Iby Lauren LawrenceMay 28, 2026

Humble and Hungry: 12 Rules for an F&I Life

Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.

Read More →
Ad Loading...
Photo of businessman's hands resting on files on a desk
F&Iby John TabarMay 27, 2026

Focus on the Opening

F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.

Read More →
Photo of a three-seat vehicle back seat
F&Iby Hannah MitchellMay 22, 2026

F&I Reaches for the Sky

The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.

Read More →
Cover image for a BOK Financial report titled “Timing the market: How avoiding volatility entirely can hurt long-term reinsurance program performance.” The image shows several road construction barricades with flashing amber warning lights lined up in a nighttime work zone. Beneath the image, red text explains that avoiding volatility can mean falling behind inflation and missing market rebounds that drive long-term surplus growth. The BOK Financial logo appears at the bottom right.
SponsoredMay 8, 2026

Timing the Market Can Hurt Long-Term Program Performance

For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.

Read More →
Ad Loading...
Ryan Ruff, The 90/10 Rule, Automotive Training Academy, Sales Series
F&IMay 6, 2026

The 90/10 Rule

In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.

Read More →
Photo of essential oil diffuser on desk next to laptop
F&IMay 4, 2026

Your Office Is Talking

What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.

Read More →
"Effective training ensures the customer’s needs remain at the heart of everything we do. When that is the focus, both sales and profits naturally improve." by Rick McCormick with F&I and Showroom logo and picture of Rick McCormick
F&IMay 1, 2026

F&I Training Fundamentals

How can auto dealerships help F&I managers fulfill their vital role in the most effective ways? Industry expert Rick McCormick shares his insights on the best ways to train these professionals and help them maintain good habits.

Read More →
Ad Loading...
Photo of car tire and the tread mark it left in snow
F&Iby Hannah MitchellApril 29, 2026

Not Just Any Tire Will Do

More consumers and businesses are opting for all-season options for various reasons as safety, sustainability and convenience push practical change.

Read More →