Ally Survey Reveals Heightened Dependence on Cars in Pandemic
Majority of Americans value cars for escape and health safety, but worry about auto expenses.

Majority of Americans value cars for escape and health safety, but worry about auto expenses.
DETROIT — At a time when many Americans are adapting to a lifestyle with fewer places to go, a new survey from Ally finds that cars and personal transportation are more essential to people’s lives than prior to the COVID-19 pandemic. Seventy-two percent of car owners say that going for a drive alone allows them to clear to their head, according to a survey of 2,000 American adults conducted by OnePoll on behalf of Ally Financial. Nearly three-quarters of men (73%) and more than half of women (53%) consider their car to be their personal “fortress of solitude.”
Even though many of us are using our vehicles differently, cars are more vital than ever, serving as a source of solitude and providing a safe means of travel for us and our families.
In addition, the pandemic has caused Americans to rethink their desired mode of transportation. Nearly 3 out of four Americans, 72%, are wary of using public transportation because of COVID-19. This isn’t just a short-term trend—69% of car owners say they plan on driving more after the pandemic ends rather than use public transportation.
“The pandemic has forced Americans to rethink how we use cars, and why,” said Mark Manzo, president of Ally Insurance. “Even though many of us are using our vehicles differently, cars are more vital than ever, serving as a source of solitude and providing a safe means of travel for us and our families.”
When it comes to work-related driving, 45% are spending less time driving—or not driving at all—to and from work. Meanwhile, 26% of gig-job drivers, such as DoorDash or Instacart, have increased their time behind the wheel.
While driving plays an important role helping Americans ease their minds, Ally’s survey finds that many car owners are dealing with stress concerning auto expenses.
More than half of drivers (57%) are worried about unexpected repair costs, and 58% may hold on to their current vehicle longer than originally planned. The survey results also highlighted the tough choices many car owners have made due to the pandemic: More than one in three (36%) have had to choose between a car payment or car repair.
“Too many Americans are struggling with financial uncertainty,” Manzo said. “To help ease the anxiety of an unexpected and expensive car repair bill, drivers should consider vehicle service contracts. These types of protection plans provide peace of mind, keep budgets on track and vehicles on the road.”
Vehicle service contracts (VSCs) help cover expenses such as repairs and replacement parts that fall outside the factory warranty. Ally Premier Protection VSCs cover over 7,500 vehicle components and offer additional benefits, including rental car reimbursement, roadside assistance and reimbursement for trip interruption caused by a breakdown. Levels of coverage vary by plan and are available for new and used vehicles.
Additionally, VSCs can be used to manage repair costs over an extended period of time, making these expenses more predictable and easier to fit into a household budget.
To help consumers make the most of their money, Ally provides additional information on vehicle service contracts, plus additional savings and budget strategies.
More Showroom

State Follows Federal Warning on Auto Ads
The Massachusetts attorney general cautioned the state’s automotive dealers to be upfront with the consuming public about their vehicle prices or risk punishment.
Read More →
European EV Market Hits Record
Seven out of the top 10 electric vehicles sold so far in 2026 in Europe are by European brands, and automakers are seeing the power train fill up their order books.
Read More →
Used EVs Outpace New
While North American electric-vehicle sales remain down year-over-year, May sales saw a 3% increase from April’s numbers as used EVs led the market.
Read More →
New Vehicles Down for Most Brands
Healthy May sales cut into inventory as automakers kept a tight reign on supply, though some brands ended the month with excess units on the ground.
Read More →
Auto Prices Ride May Moderation
Flat ATPs and asking prices clocked in below long-term averages for the month, though some segments saw significant price gains, reported Cox Automotive.
Read More →
Mitsubishi Sets Growth Strategy, Structural Transformation
The Japanese automaker aims to 'strengthen products and technologies that embody its brand identity,' focus on its strongest markets and expand value-chain businesses 'that leverage its unique strengths.'
Read More →
Affordable, Safe Cars for Teen Drivers
Families looking to balance affordability and safety in vehicles for their teen drivers can look to the updated list of recommended vehicles by IIHS and Consumer Reports.
Read More →
Auto Dealers Feel Better But Not Great
A second-quarter Cox Automotive poll of franchised retailers and independents found better views of the current market after a good spring but anticipation of third-quarter storminess.
Read More →
Holman Opens Porsche Dealership in Miami
The North Miami store features the brand’s signature Destination Porsche design concept, combining contemporary architecture and technology to create what the auto group calls an ultra-luxury experience.
Read More →
Chicago to Gain Cadillac Rooftop in 2027
The two-story Cadillac dealership is being constructed at the former Lincoln Yards site, owned and operated by Canada-based Jack Carter Auto Group.
Read More →