Arroyo to Chair Agent Summit Advisory Board
Organizers of the first annual Agent Summit have announced that Gregory Arroyo, executive editor of F&I and Showroom magazine, has agreed to serve as advisory board chair for the event, which is scheduled for March 8–9 at the Las Vegas Hilton.
LAS VEGAS — Organizers of the first annual Agent Summit have announced that Gregory Arroyo, executive editor of F&I and Showroom magazine, has agreed to serve as advisory board chair for the event, which is scheduled for March 8–9 at the Las Vegas Hilton.
“A conference geared toward the general agent segment is long overdue, and I’m proud the magazines have taken a lead role in making the Agent Summit a reality,” Arroyo said. “We’ve assembled an all-star team for our advisory board. I look forward to working with each member to develop an agenda that not only touches on the industry’s hot-button issues, but also will provide attendees with information and training to better serve their dealer customers.”
The board will convene in the New Year to determine the content of Agent Summit 2011, the industry’s first agents-only event. Members of the board include:
• Stephen Amos, GSFSGroup
• Paul Budvitis, EFG Companies
• Bob Corbin, Innovative Aftermarket Systems
• Randy Crisorio, United Development Systems
• David Duncan, Safe-Guard Products
• Johnny Garlich, Heart Dealer Financial Services
• Gregg Lindo, Resource Management Group
• Ron Martin, The Vision of F&I
• Ron Reahard, Reahard & Associates
• Charlie Robinson, Resource Automotive
• Glen Tuscan, Dealer Commitment Services
• Steve Veldkamp, Great Lakes Companies
More F&I

Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →
F&I Reaches for the Sky
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
Timing the Market Can Hurt Long-Term Program Performance
For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →
Your Office Is Talking
What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.
Read More →
F&I Training Fundamentals
How can auto dealerships help F&I managers fulfill their vital role in the most effective ways? Industry expert Rick McCormick shares his insights on the best ways to train these professionals and help them maintain good habits.
Read More →
Not Just Any Tire Will Do
More consumers and businesses are opting for all-season options for various reasons as safety, sustainability and convenience push practical change.
Read More →