Arroyo to Reprise Role as Chair of Agent Summit Advisory Board
Organizers of Agent Summit 2012 announced that Gregory Arroyo, executive editor of F&I and Showroom magazine, has agreed to return as advisory board chair for the second annual event.
TORRANCE, Calif. — Organizers of Agent Summit 2012 announced that Gregory Arroyo, executive editor of F&I and Showroom magazine, has agreed to return as advisory board chair for the second annual event, which is scheduled for March 12–14 at Caesar’s Palace in Las Vegas.
“Last year’s board did an amazing job in making sure our agenda addressed the issues impacting agents and their customers,” Arroyo said. “That’s why I’m excited to chair the board again this year. There are a lot of issues we need to discuss, and the agent community plays a critical role in making sure dealers are educated on issues affecting them.”
The board’s main role is to provide guidance to event organizers, which includes Agent Entrepreneur, F&I and Showroom's media partner, on what issues the summit’s agenda needs to address. The 15-member board includes:
• Joe Becker, CNA National Warranty Corporation
• John Braganini, Great Lakes Companies
• Bob Corbin, Innovative Aftermarket Systems
• Randy Crisorio, United Development Systems
• Dave Duncan, Safe-Guard Products
• David Frisbie, Profit Portfolio Inc.
• Johnny Garlich, Deliveries on Demand
• Rick Kurtz, Protective Asset Protection Division
• John Luckett, Resource Dealer Group
• Mark Mishler, Interstate National Corporation
• Ronald J. Reahard, Reahard & Associates
• Bob Sparks, Maximus Auto Group
• Mark Thorpe, The Impact Group
• Mark Trahan, Simoniz USA
For more information about Agent Summit or to register, visit www.agentsummit.com.
More F&I

Smaller Loans, Longer Terms
The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.
Read More →
New Lifetime Battery F&I Product Meant to Drive Dealer Traffic
EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.
Read More →
The Psychology Behind Menus That Increase Add-On Sales
There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.
Read More →
Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →
F&I Reaches for the Sky
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
What Market Timing Mistakes Mean for Your Reinsurance Program
When volatility hits, dealer-owned reinsurance programs face a familiar temptation: pull back and wait for calmer waters. New data from BOK Financial shows why that instinct can quietly cost you years of surplus growth.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →