FI showroom red and grey logo
MenuMENU
SearchSEARCH

Autobytel Unfazed by AutoNation’s Stance on Third-Party Leads

Autobytel executives said that despite talk of AutoNation and other dealer groups moving away from third-party lead providers, the company has seen a 26% increase in third-quarter revenue thanks to its lead generation services.

November 6, 2014
3 min to read


IRVINE, Calif. — Autobytel Inc. reported a 26% increase in revenue for the third quarter of 2014 to $27.4 million, reaching its highest quarterly revenue since before the Great Recession. The lead provider cited its acquisition of AutoUSA earlier this year and an uptick in the volume and quality of its internally-generated leads as reasons for the increase.

During a quarterly earnings conference call on Nov. 5, Autobytel President and CEO Jeff Coats said the company has grown the number of leads its generates internally from 3% six years ago to nearly 70% today. “Our ability to generate leads internally has had a meaningful impact on several areas of our business,” he said.

Ad Loading...

One of those impacts has been on the quality of the leads Autobytel provides, which have an average buy rate of 25% — meaning that of 100 new vehicle leads delivered to dealers, 25 of these consumers will purchase a new vehicle within 90 days. The leads internally generated by Autobytel have a buy rate of 21%.

“This is three times better than the estimated average for our industry,” Coats noted. “We believe this is a direct result of our ability to generate the substantial majority of auto leads internally.”

The lead provider has also launched several products aimed at dealers, including Autobytel Mobile and SaleMove, which Coats said are still relatively small but growing. The revenue generated from both leads and services increased 28% in the third quarter to $24.5 million, up from $19 million one year ago.

Coats also said he wasn’t worried about dealers moving away from third-party lead providers, even after AutoNation announced it would be cutting spending on such services. Autobytel saw a 69% increase in revenue from dealers in the third quarter compared to last year.

“We have comments from people like [AutoNation’s] Mike Jackson related to third-party leads … and a lot of focus on more dealers wanting to try to generate traffic to their own websites,” Coats said. “However, for most organizations, that takes a relatively extended amount of time. And it’s pretty expensive and doesn’t really generate a very good ROI for quite a while.

Ad Loading...

“So, we tend to think and we've seen already...some benefits from this — that in fact dealers will come back to third-party leads because third-party leads are in fact their best and highest return on investment for what they’re getting, whether it’s $20, $25 or even $30 for a lead. It’s a great return for a dealer.”

Coats went on to discuss the company’s acquisition of AutoUSA, noting that the business is now fully integrated into Autobytel after the lead provider cut 75% of the $6 million in operating expenses. AutoUSA’s revenue was on the decline due to “higher than average dealer churn,” but Coats said the acquisition has been positive for Autobytel.

“Even at the current annual revenue run rate of approximately $16 million, we paid what we believe was a very attractive price based on the synergies we realized and the value we continue to drive as a result of the acquisition,” he added. “I’ll say it again because it bears repeating — AutoUSA significantly enhanced our competitive position and created a more solid platform from which we can continue to grow.”

More Digital

Building Team Resilience Sales Series with Josh Krach from the Automotive Training Academy by Assurant
DigitalApril 1, 2026

Building Team Resilience

In this video, Josh Krach guides you on how to build a resilient dealership team in 2026.

Read More →
2026 NADA Chairman Rob Cochran and outgoing chairman Thomas Castriota
Digitalby Hannah MitchellApril 1, 2026

New at the Wheel

2026 NADA Chairman Rob Cochran knows a thing or two about leadership after decades in the business. He brings an emphasis on stewardship to his new role at the head of the country’s major auto retail trade group.

Read More →
Ron Reahard, president of Reahard & Associates, announcing an integration with ImpactMenu to enhance F&I transaction recording, compliance and dealership performance insights.
Digitalby StaffMarch 19, 2026

Reahard & Associates Forges New Integration

The firm's F&I Insight tie-up with The Impact Group’s ImpactMenu platform is designed to enhance finance-and-insurance transaction recording for auto dealerships.

Read More →
Ad Loading...
Chris Walsh, president and acting CEO of Reynolds and Reynolds, promoting the company’s Amplify 2026 event for dealership professionals focused on technology and operations.
Industryby StaffMarch 13, 2026

Registration Open for Reynolds Amplify Retail Summit

Advancements with Reynolds' AI Agent, Rey, will take center stage this August at the Park Hyatt Aviara in Carlsbad, Calif., near San Diego.

Read More →
A customer signs documents on a digital e-contracting tablet using a stylus while a dealership employee points to the screen, alongside the Reynolds and Reynolds and Assurant logos.
Digitalby StaffMarch 6, 2026

Automotive Training Academy by Assurant Grows Offering

A new Atlanta location on Reynolds and Reynolds' docuPAD e-contracting system is designed to broaden access for auto professionals.

Read More →
A dealership customer works with an F&I representative at a desk during the vehicle purchase process.
Digitalby StaffJanuary 30, 2026

Assurant Debuts Virtual Solution for Dealers' Staffing Challenges

Company says on-demand access to F&I specialists is shown to boost dealership efficiency and profitability.

Read More →
Ad Loading...
DigitalDecember 16, 2025

What to Do When Your Vendor Is Hacked

The quickest way to turn a breach into a crisis is to wing it. Follow this seven-step playbook to ensure you meet your obligations.

Read More →
Digitalby Hannah MitchellDecember 3, 2025

Dealer Credit Service Provider Breached

Hack exposed thousands of dealerships’ customer data

Read More →
DigitalNovember 18, 2025

Unearthing the Gold in Your Dealership Data

How to take a smarter path to revenue

Read More →
Ad Loading...
Digitalby Hannah MitchellOctober 29, 2025

Auto Dealers’ Take on AI

Study finds recognition of its usefulness, but franchisers are treading sometimes confusing waters carefully

Read More →