Auto/Mate Certified as a Volvo Dealership Management System Provider
The expansion of Auto/Mate's OEM certifications represents a critical piece of these investment initiatives.
The expansion of Auto/Mate's OEM certifications represents a critical piece of these investment initiatives.
ALBANY, N.Y. — Auto/Mate, a business unit of DealerSocket, Inc., announced approval from Volvo Car USA, LLC, as a certified Dealership Management System provider to the luxury carmaker's network of approximately 280 U.S.-based retailers, who can now transmit data directly to Volvo's Dealership Communications System (DCS) from Auto/Mate's DMS as a result of a new, two-way integration.
We have not opened certification to a new DMS provider in years, so today's announcement is significant.
Finalizing the Volvo certification is one of several projects DealerSocket kicked off last year after acquiring Auto/Mate in February 2020 to streamline workflows within each major area of the DMS, including accounting, service and parts, inventory management, and sales and F&I. The expansion of Auto/Mate's OEM certifications represents a critical piece of these investment initiatives.
“We have not opened certification to a new DMS provider in years, so today's announcement is significant. And it's really about giving our retailers more choice and flexibility," said Adam Clarke, vice president of retail network development at Volvo Car USA. "We have enjoyed working with Auto/Mate to this point, and they have committed to providing our retailer partners with good choices and great customer support."
Today's announcement covers the following integration points between Volvo's DCS and Auto/Mate's DMS:
Parts Ordering
Parts Return
Warranty Claim Submission
Warranty Claim Responses
Financial Statements
Volvo Managed Inventory
"Reaching 100% OEM coverage for Auto/Mate's DMS has been a top priority for DealerSocket since last year's acquisition, with Volvo representing one of the last steps toward reaching that goal," said Tony Graham, executive vice president and general manager of Auto/Mate for DealerSocket. "Today's announcement also is a direct result of key investments in DMS technology that DealerSocket has made in Auto/Mate, and we are excited to begin engaging Volvo retailers as a newly certified DMS option for them — one capable of offering more value, great technology, and best-in-class support from a team of experienced car people at Auto/Mate."
Auto/Mate is offering a special incentive to Volvo retailers and groups with a Volvo franchise that sign by Aug. 31, 2021. For details, call 877-340-2677.
Originally posted on Auto Dealer Today
More Showroom
Year-to-Date Auto Sales Holding Their Own
A forecast through August shows that automakers have shifted strategies to keep deliveries and revenues up despite tariffs and other economic challenges.
Read More →
Slow to Robo
Ten years of polling consumers shows autonomous vehicles’ profiles have risen considerably, but even more people now want at least some level of control if they go that route.
Read More →
Dealers a Little Down
A third-quarter Cox Automotive survey finds them in a mixed mood, bummed by fallen customer traffic but encouraged by better profits, costs and EV interest.
Read More →
European EV Sales Skyrocket
The EV market on the continent held strong in July with almost 25% of new-car sales being fully electric units, a stark contrast to the U.S., where EV sales declined about 42%.
Read More →
Mitsubishi Unveils U.S. Plan
The automaker announced a strategy that includes an expanded lineup and dealership presence, along with more ‘rugged’ and electric models.
Read More →
Used Lots Getting the Business
Many consumers are seeking out the units to save money, and the demand – higher in July than normal – is keeping supply limited and prices up.
Read More →
Used Market Stabilizes
The Carfax Used Car Index noted a major drop in used-vehicle price increases in July after several months of hikes.
Read More →
California Hybrids Reach State Record
The Golden State still leads the country in electric-vehicle registrations, but much like the rest of the U.S. its hybrid market share is up while full electrics stabilize after a dramatic first-quarter dip.
Read More →
My Mercedes in the U.S.
The German brand debuted its studio dealership concept for the first time in the states in Los Angeles, tapping Americans’ penchant for creative distinctions.
Read More →
Used Sales Hit Summer Drag
The vacation season, combined with high prices, has dented deliveries and added to inventories, though supply is still slim enough to keep listings elevated.
Read More →