BMW Using Google’s Augmented Reality Technology to Sell Cars
The German automaker announced it’s piloting a new program that will allow customers to explore their ideal BMW i3 and i8 using Google’s Tango augmented reality technology
MUNICH — BMW announced it’s piloting a new program that will allow customers to explore their ideal BMW i3 or i8 using Google’s Tango augmented reality technology.
The automaker is arming select Product Geniuses in a “double-digit number of sales outlets” with Tango-enabled mobile devices, which customers can use to explore the exterior and interior of the car, select colors and interior options, and even interact with elements such as the doors and trunk.
“Our vehicles are emotional products and to get that emotional feeling, you really need to experience them,” said Andrea Castronovo, BMW Group vice president of sales strategy and future retail. “In situations where the desired product isn’t available on the spot, this visualization is the next best thing.”
The BMW i Visualizer was developed by Accenture. It integrates BMW i picture data into the Tango-enabled app. The automaker said it decided to use a visualizer instead of a full configurator to keep the user-experience intuitive, allowing car buyers to customize their vehicle. And once the visualization is complete, the customer can save the data and share it with others, including BMW i sales outlets via social media, email or QR code.
As of now, the app can only be accessed at select BMW outlets, but the company plans to release it to the public on Google Play later in 2017.
“Our research shows that customers are seeking improved use of technologies like augmented reality during the car-buying process to make the online-offline experience more compelling,” said Christina Raab, managing director in Accenture’s Automotive practice. “BMW i’s use of Tango technology and its integration with sales outlets and existing configuration tools is helping create the seamless multichannel experience customers are seeking.”
More Showroom

California Sees Quarterly Gains
California’s new-vehicle market saw a boost in hybrids in the third quarter and its first overall quarterly market gain of the year.
Read More →
New-Vehicle Prices Stay Put
Affordability pressures and model availability shaped new-vehicle sales in September, according to an analysis by Kelley Blue Book.
Read More →
EV Buyer Consideration Shifts
What drives American consumers to purchase an electric vehicle is shifting as the question moves away from Should I?' to 'Which features and experience do I want to have?'
Read More →
Year-to-Date Auto Sales Holding Their Own
A forecast through August shows that automakers have shifted strategies to keep deliveries and revenues up despite tariffs and other economic challenges.
Read More →
Slow to Robo
Ten years of polling consumers shows autonomous vehicles’ profiles have risen considerably, but even more people now want at least some level of control if they go that route.
Read More →
Dealers a Little Down
A third-quarter Cox Automotive survey finds them in a mixed mood, bummed by fallen customer traffic but encouraged by better profits, costs and EV interest.
Read More →
European EV Sales Skyrocket
The EV market on the continent held strong in July with almost 25% of new-car sales being fully electric units, a stark contrast to the U.S., where EV sales declined about 42%.
Read More →
Mitsubishi Unveils U.S. Plan
The automaker announced a strategy that includes an expanded lineup and dealership presence, along with more ‘rugged’ and electric models.
Read More →
Used Lots Getting the Business
Many consumers are seeking out the units to save money, and the demand – higher in July than normal – is keeping supply limited and prices up.
Read More →
Used Market Stabilizes
The Carfax Used Car Index noted a major drop in used-vehicle price increases in July after several months of hikes.
Read More →