CAR-Research XRM Hires VP of Sales
Jeff Loos, formerly of VinSolutions, will provide new marketing and advertising strategies to enhance and modernize CAR-Research XRM’s CRM and dealer marketing system.
HOUSTON — CAR-Research XRM has hired a new vice president of sales, Jeff Loos. Based out of Kansas City and reporting directly to President and COO Patrick Kelly, Loos will be responsible for all sales and marketing functions of the company.
Loos previously served as executive vice president of sales for VinSolutions. While there, he had several record-setting months for revenue and roof-top growth and helped achieve sales growth of 439 percent over a three-year period. Loos was also in national sales with AutoUSA, an AutoNation company, and AutoTrader.com. He most recently served as chief sales officer at Service Dynamics.
Loos will now provide CAR-Research with new marketing and advertising strategies to enhance and modernize CAR-Research XRM’s CRM and dealer marketing system.
“We are tremendously excited about Jeff’s plans for our sales and marketing,” said Patrick Kelly, CAR-Research XRM President and COO. “Jeff was my number one choice for this job long before he came on board. He is a proven industry leader and brings extensive knowledge and contacts to our sales team.”
More F&I

Smaller Loans, Longer Terms
The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.
Read More →
New Lifetime Battery F&I Product Meant to Drive Dealer Traffic
EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.
Read More →
The Psychology Behind Menus That Increase Add-On Sales
There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.
Read More →
Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →
F&I Reaches for the Sky
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
What Market Timing Mistakes Mean for Your Reinsurance Program
When volatility hits, dealer-owned reinsurance programs face a familiar temptation: pull back and wait for calmer waters. New data from BOK Financial shows why that instinct can quietly cost you years of surplus growth.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →