FI showroom red and grey logo
MenuMENU
SearchSEARCH

Chief Collision Technology Adds Touchless Hail Claim Management Solution

Expands technology portfolio with Vehicle Hail Scan System acquisition.

January 5, 2021
Chief Collision Technology Adds Touchless Hail Claim Management Solution

Expands technology portfolio with Vehicle Hail Scan System acquisition.

2 min to read


MADISON, Ind– Just in time for the 2021 hail season, Chief Collision Technology, part of Vehicle Service Group (VSG), will soon offer an automated hail claim management solution with the launch of ConstellationÔ. The technology solution will give insurance providers, fleet managers and collision shops a complete hail repair solution—from first notice of loss through the claims process and finally to vehicle repair.

With the addition of our hail scanning solution, combined with a complete hail claim management service and certified PDR repair network, we will be able to deliver significant time and cost savings to the industry.

Ad Loading...

Constellation is a mobile system that can be set up quickly at any location. The automated and touchless technology quickly scans damaged vehicles, identifies hail dents and calculates the size per dent, providing accurate results in minutes. The information is then used for estimating the cost to repair the vehicle.

“Chief Collision Technology continues to look for ways to bring cutting-edge technology to the automotive industry,” says Mike Cranfill, vice president of global business development at Vehicle Service Group, Chief’s parent company. “The tools and expertise required to repair today’s vehicles properly is quickly advancing. Constellation will allow us to grow our portfolio of technology products and services and expand into new industries.”

Constellation’s technology eliminates the need for an adjuster to manually review the damage, thereby reducing expenses and improving the accuracy of estimates. Additionally, for those who need it, Chief will supply full-service, supplement-free paintless dent repairs (PDR) through National Hail and Dent, a well-known PDR repair company with more than 28 years of experience, with VALE-certified technicians.

“With the addition of our hail scanning solution, combined with a complete hail claim management service and certified PDR repair network, we will be able to deliver significant time and cost savings to the industry,” says Bob Finkle, brand manager with Vehicle Service Group and developer of the Vehicle Hail Scan System. “This innovative technology solution will transform the way dealerships, fleet managers and insurance companies address hail damage claims and the repair process.”

Constellation will be available for the 2021 hail season. For more information or to learn more about Chief Collison Technology’s full line of products and services, visit https://chieftechnology.com/constellation/.

Ad Loading...

More F&I

Cover image for a BOK Financial report titled “Timing the market: How avoiding volatility entirely can hurt long-term reinsurance program performance.” The image shows several road construction barricades with flashing amber warning lights lined up in a nighttime work zone. Beneath the image, red text explains that avoiding volatility can mean falling behind inflation and missing market rebounds that drive long-term surplus growth. The BOK Financial logo appears at the bottom right.
SponsoredMay 8, 2026

Timing the Market Can Hurt Long-Term Program Performance

For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.

Read More →
Ryan Ruff, The 90/10 Rule, Automotive Training Academy, Sales Series
F&IMay 6, 2026

The 90/10 Rule

In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.

Read More →
Photo of essential oil diffuser on desk next to laptop
F&IMay 4, 2026

Your Office Is Talking

What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.

Read More →
Ad Loading...
"Effective training ensures the customer’s needs remain at the heart of everything we do. When that is the focus, both sales and profits naturally improve." by Rick McCormick with F&I and Showroom logo and picture of Rick McCormick
F&IMay 1, 2026

F&I Training Fundamentals

How can auto dealerships help F&I managers fulfill their vital role in the most effective ways? Industry expert Rick McCormick shares his insights on the best ways to train these professionals and help them maintain good habits.

Read More →
Photo of car tire and the tread mark it left in snow
F&Iby Hannah MitchellApril 29, 2026

Not Just Any Tire Will Do

More consumers and businesses are opting for all-season options for various reasons as safety, sustainability and convenience push practical change.

Read More →
Photo of robot holding a laptop
F&Iby Hannah MitchellApril 27, 2026

How AI Will Drive the Next Wave of Innovation in Finance & Insurance

It’s time to take the next digital step to free F&I managers to handle the most challenging aspects of customer meetings.

Read More →
Ad Loading...
Photo of notepad and pen next to computer keyboard on desktop
F&IApril 13, 2026

Control in Sales Is an Illusion

Some of it should be given to the customer, but that doesn’t mean the F&I office relinquishes the process. In fact, a different approach both builds trust and boosts sales.

Read More →
Photo of external keyboard on office deak next to window
F&IApril 7, 2026

The Limited Warranty Game

Bringing it in-house benefits the dealership and its customers.

Read More →
Woman in casual clothing sitting at a desk
F&Iby Rick McCormickMarch 31, 2026

Curb The Confusion

Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.

Read More →
Ad Loading...
Photo of man's hand on laptop computer keyboard with blank screen
F&IMarch 16, 2026

There Is Always one More Product

Helping F&I customers understand complementary offerings is likely to lead to more sales, based on the success of a high-performing practitioner of the philosophy.

Read More →