FI showroom red and grey logo
MenuMENU
SearchSEARCH

Chief Collision Technology Adds Touchless Hail Claim Management Solution

Expands technology portfolio with Vehicle Hail Scan System acquisition.

January 5, 2021
Chief Collision Technology Adds Touchless Hail Claim Management Solution

Expands technology portfolio with Vehicle Hail Scan System acquisition.

2 min to read


MADISON, Ind. – Just in time for the 2021 hail season, Chief Collision Technology, part of Vehicle Service Group (VSG), will soon offer an automated hail claim management solution with the launch of ConstellationÔ. The technology solution will give insurance providers, fleet managers and collision shops a complete hail repair solution—from first notice of loss through the claims process and finally to vehicle repair.

With the addition of our hail scanning solution, combined with a complete hail claim management service and certified PDR repair network, we will be able to deliver significant time and cost savings to the industry.

Ad Loading...

Constellation is a mobile system that can be set up quickly at any location. The automated and touchless technology quickly scans damaged vehicles, identifies hail dents and calculates the size per dent, providing accurate results in minutes. The information is then used for estimating the cost to repair the vehicle.

“Chief Collision Technology continues to look for ways to bring cutting-edge technology to the automotive industry,” says Mike Cranfill, vice president of global business development at Vehicle Service Group, Chief’s parent company. “The tools and expertise required to repair today’s vehicles properly is quickly advancing. Constellation will allow us to grow our portfolio of technology products and services and expand into new industries.”

Constellation’s technology eliminates the need for an adjuster to manually review the damage, thereby reducing expenses and improving the accuracy of estimates. Additionally, for those who need it, Chief will supply full-service, supplement-free paintless dent repairs (PDR) through National Hail and Dent, a well-known PDR repair company with more than 28 years of experience, with VALE-certified technicians.

“With the addition of our hail scanning solution, combined with a complete hail claim management service and certified PDR repair network, we will be able to deliver significant time and cost savings to the industry,” says Bob Finkle, brand manager with Vehicle Service Group and developer of the Vehicle Hail Scan System. “This innovative technology solution will transform the way dealerships, fleet managers and insurance companies address hail damage claims and the repair process.”

Constellation will be available for the 2021 hail season. For more information or to learn more about Chief Collison Technology’s full line of products and services, visit https://chieftechnology.com/constellation/.

Ad Loading...

More F&I

Headshot mockup thumbnail.
F&I•October 1, 2026

Modern Technology Objection Handling

In this video, Trent White shares how to confidently handle technology-based objections by helping customers understand the value of protection, even with modern vehicle technology.

Read More →
man standing in front of podium
F&I•by Lauren Lawrence•October 1, 2026

Consistency at Scale: Driving F&I Performance

With 75 rooftops across the Sunshine State, Morgan Auto Group has proven to Floridians that it knows a thing or two about driving performance in a competitive market. But it didn’t start at the top.

Read More →
Insurance contract signature page with black inkpen on top
F&I•by Hannah Mitchell•September 22, 2026

Gitty Up on GAP

The foundational finance-and-insurance product hasn’t kept up with the latest conditions for auto dealers. Is the time ripe?

Read More →
Ad Loading...
Easycare White paper cover See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability
Sponsored•September 8, 2026

How AI-Powered Coaching Is Transforming F&I Performance

See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability

Read More →
Assurant, Sell Value Build Trust, F&I Series, Expert Trainer Trent White
F&I•September 2, 2026

Sell Value, Build Trust

In this video, Trent White explains why selling on value, not fear, builds lasting customer trust, reduces cancellations, and drives long-term success.

Read More →
2026 StoneEagle summary
F&I•by Hannah Mitchell•August 31, 2026

F&I Sales Give Dealers First-Half Lift

Product business shored up total profits to avoid an overall revenue tanking as product penetrations held steady, StoneEagle reported.

Read More →
Ad Loading...
man with white hair and glasses delivering a speech standing next to a podium
F&I•by Lauren Lawrence•August 31, 2026

Targeted Training Drives Results

Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.

Read More →
Man's hand holding pen over a paper document
F&I•by Justin B. Gasman•August 20, 2026

Double the Change, Double the Chance

When an F&I manager gets a customer refusal, it’s a wise move to tweak more than one thing in the product offering.

Read More →
Laptop computer, tablet, calculator and notebook on a desk
F&I•by John Tabar•August 20, 2026

Just Do It

F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.

Read More →
Ad Loading...
stacks of coins, a calculator, paperwork, and a pair of glasses in the background, text Lender Experience Drives Dealer Decisions, F&I and Showroom
Auto Finance•by Lauren Lawrence•August 12, 2026

Dealer Lender Preferences Revealed

When lenders provide consistent, fast service, their overall satisfaction scores with dealers greatly improve, according to JD Power research.

Read More →