Dataium Study: Carfax Reports Drive Lead Conversions
Dataium reports that shoppers spend nearly twice as long on a dealer’s website, are five times more likely to submit a lead, and are twice as likely to look at a vehicle when the dealer provides a Carfax Vehicle History Report.
NASHVILLE, Tenn. — Dealers using Carfax on the Internet engage more visitors and improve lead conversions on their website, according to new study from Dataium, an aggregator of in-market automotive shopper behavior. Commissioned by Carfax, the study revealed that online shoppers spend nearly twice as long on a dealer’s website, are five times more likely to submit a lead, and are twice as likely to look at cars when the dealer provides Carfax Vehicle History Reports (VHR)s.
Dataium analyzed visitor behaviors across its entire network of automotive websites from May through July to measure the influence of Carfax VHRs online. “In our study, when Carfax Reports were provided online, there was a significant increase in visitor engagement,” said Joe Burns, director of business intelligence at Dataium. “Visitors spent more time on site, viewed more pages on average, and were more likely to submit a lead to the dealer.”
Bill Eager, vice president of Carfax, added: “Our partnership with dealers goes well beyond providing vehicle history information. We help give online shoppers more confidence to become on-the-lot buyers.”
More Showroom

Used Market Stabilizes
The Carfax Used Car Index noted a major drop in used-vehicle price increases in July after several months of hikes.
Read More →
California Hybrids Reach State Record
The Golden State still leads the country in electric-vehicle registrations, but much like the rest of the U.S. its hybrid market share is up while full electrics stabilize after a dramatic first-quarter dip.
Read More →
My Mercedes in the U.S.
The German brand debuted its studio dealership concept for the first time in the states in Los Angeles, tapping Americans’ penchant for creative distinctions.
Read More →
Used Sales Hit Summer Drag
The vacation season, combined with high prices, has dented deliveries and added to inventories, though supply is still slim enough to keep listings elevated.
Read More →
California Launches EV Rebate Program
Participating automakers are matching the state's $13.5 million investment in new electric-vehicle rebates scheduled to take effect later this summer.
Read More →
OEM Poll Sees Industry Evolution
Kerrigan Advisors’ survey of automakers finds that tariffs, technology, network tightening and other factors are poised to reshape auto retail.
Read More →
The Trade-In Paradox
Retailing older cars with confidence in today’s market is a matter of establishing and following a clear process that can turn greater profit for auto dealers as they aim to meet used-unit hunger.
Read More →
Focus on Vehicle Cabins
The market for interior materials will grow in coming years as automakers look to meet consumer demand while staying competitive with changeups to sourcing and included features.
Read More →
State Follows Federal Warning on Auto Ads
The Massachusetts attorney general cautioned the state’s automotive dealers to be upfront with the consuming public about their vehicle prices or risk punishment.
Read More →
European EV Market Hits Record
Seven out of the top 10 electric vehicles sold so far in 2026 in Europe are by European brands, and automakers are seeing the power train fill up their order books.
Read More →