Dealertrack to Handle Santander’s Title Administration Processing
Santander Consumer USA’s title administration responsibilities will transfer to Dealertrack’s Total Title Solution next year, the two companies announced this week.
LAKE SUCCESS, N.Y. — Dealertrack Technologies Inc. today announced that Santander Consumer USA will be moving its title administration processing to Dealertrack’s Total Title Solution in 2013.
Headquartered in Dallas, Santander Consumer USA made the decision to move its vehicle title management to Dealertrack to gain processing efficiencies and improve customer satisfaction, according to officials.
“Due to the rapid expansion of our consumer automotive platform, we knew that we needed a collateral management partner that we could trust to effectively manage this important part of our business,” said Brad Martin, executive vice president of servicing with Santander. “This transition will not only best position us for continued growth, but also ensure our borrowers are receiving the highest quality of service possible.”
Kathy Kassinos, Dealertrack’s vice president and general manager of collateral management and document services, added, “Dealertrack is the only collateral management provider that also offers digital contract processing to improve funding efficiencies within the loan origination workflow. We look forward to expanding our partnership with Santander Consumer and look forward to providing excellence in title administration services to Santander and their borrowers.”
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