Dent Wizard Hires Vice President of Customer Development
Ryan Briggs, former national sales manager for DigitCut, was hired by Dent Wizard to fill the newly created position of vice president of customer development. He'll be responsible for expanding the company’s relationships with the nation’s Top 150 dealer groups.

ST. LOUIS — Paintless dent removal provider Dent Wizard International announced the hiring of Ryan Briggs to the newly created position of vice president of customer development. He will report Mike Black, the company’s senior vice president and COO.
Briggs will primarily focus on the Top 150 dealer groups, expanding the company’s relationships with those groups, particularly with Frontline Fast by Dent Wizard, a SMART reconditioning program. He will also be responsible for expanding services and programs with nontraditional resellers.
“Ryan has a proven track record for follow through and communication with customers and prospects, which are critical attributes for Dent Wizard’s superior customer service,” said Black. “His knowledge and passion for what we do will help our customers sell cars more quickly and for more money. He’ll be a valued partner to dealership groups that want to consolidate their recon services.”
Briggs brings more than a decade of professional experience to his role. He most recently served as national sales manager for DigitCut Systems, which specializes in installing automotive aftermarket products, including window tint and clear overlay paint protection film. He has a bachelor’s in economics from the University of Oklahoma.
More F&I

Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →
F&I Reaches for the Sky
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
Timing the Market Can Hurt Long-Term Program Performance
For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →
Your Office Is Talking
What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.
Read More →
F&I Training Fundamentals
How can auto dealerships help F&I managers fulfill their vital role in the most effective ways? Industry expert Rick McCormick shares his insights on the best ways to train these professionals and help them maintain good habits.
Read More →
Not Just Any Tire Will Do
More consumers and businesses are opting for all-season options for various reasons as safety, sustainability and convenience push practical change.
Read More →