F&I and Showroom Names Finalists for 2014 F&Idol Contest
This year’s field of F&Idol finalists features the overall winners from the last two years. It also features a three-time winner of the contest’s 'Tire and Wheel' category.

Justin Gasman of McCaddon Cadillac Buick GMC
TORRANCE, Calif. — F&I and Showroom announced today this year’s category winners and finalists for the IAS-sponsored F&Idol contest. The five F&I managers now head to Industry Summit 2014, scheduled for Sept. 8-10, for the final round and a chance to win the overall award and the contest’s $2,500 grand prize.
This year’s field of F&Idol finalists includes the overall winners from the 2012 and 2013 contests. The two F&I professionals also work for the same dealer group. Also making the final round is the three-time winner of the contest’s tire-and-wheel category.
In late July, readers of F&I and Showroom magazine were asked to submit their best on-camera pitch in the following categories: Vehicle Service Contract, Tire & Wheel, Key Replacement, F&I Product for Lease Customers and an open category.
Video entries had to be less than five minutes long, and show the producer handling at least two customer objections. Submissions were reviewed by a panel of six judges, who awarded points for transition statements and overall flow, customer rapport, product disclosures, product knowledge, use of personal stories and objection handling.
The following are this year’s category winners:
Vehicle Service Contract

Dina Wilson of Timbrook Automotive
Dina Wilson, Timbrook Automotive, Cumberland, Md.: The F&I director is the 2012 winner of the F&Idol contest. This is also her second time winning the Vehicle Service Contract Category.
Tire & Wheel

Jeremy Johnston of The Suburban Collection
Jeremy Johnston, The Suburban Collection, Troy, Mich.: This year marks the third-straight year the F&I manager took top honors in the Tire and Wheel category, an honor he shared last year with Candy Serra, a fellow F&I manager at The Suburban Collection.
Key Replacement

Stephanie Cooper of Timbrook Automotive
Stephanie Cooper, Timbrook Automotive, Cumberland, Md.: Cooper returns for a chance to win her second-straight F&Idol title. Last year, the F&I manager made it to the final round by winning the Vehicle Service Contract category.
F&I Products for Lease Customers
Justin Gasman, McCaddon Cadillac Buick GMC, Boulder, Colo.: Justin is a first-time category winner. The F&I director and his dealership are also vying for the 2014 F&I Dealer of the Year award.
Other: GAP

Rodger Martin of Stan McNabb Chrysler Dodge Jeep Ram
Rodger Martin, Stan McNabb Chrysler Dodge Jeep Ram, Tullahoma, Tenn.: Rodger Martin is a first-timer category winner. The business manager is a seven-year F&I professional.
The five finalists, which will receive a $1,000 cash prize and a trip to Industry Summit 2014, will be honored during a special ceremony on Tuesday, Sept. 9, at 4:30 p.m. inside the Paris Las Vegas’ Champagne Ballroom. The overall winner, however, will not be named.
Instead, finalists will be asked to reshoot their category-winning entries at the conference. Those videos will serve as their entries for the contest’s final round, which will be voted on by readers of F&I and Showroom magazine. The winner, who will receive an additional $2,500, will then be announced in the magazine’s November 2014 issue.
Industry Summit includes educational tracks for F&I, Special Finance, Used Vehicle Retailing, Dealership Sales & Technology and P&A Leadership. For more information or to register, visit www.industrysummit.com.
More F&I

Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →
F&I Reaches for the Sky
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
Timing the Market Can Hurt Long-Term Program Performance
For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →
Your Office Is Talking
What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.
Read More →
F&I Training Fundamentals
How can auto dealerships help F&I managers fulfill their vital role in the most effective ways? Industry expert Rick McCormick shares his insights on the best ways to train these professionals and help them maintain good habits.
Read More →
Not Just Any Tire Will Do
More consumers and businesses are opting for all-season options for various reasons as safety, sustainability and convenience push practical change.
Read More →