Ford Credit Gives California Wildfire Victims a Break

"Ford Credit is committed to its customers." -- AJ Wagner, president, Ford Credit North America
Ford Credit is offering customers affected by the recent wildfires in Southern California the opportunity to defer up to two auto payments.
Under Ford Credit's Disaster Relief Program, customers are given the opportunity to defer these monthly payments without paying extension fees. More than 215,000 customers living in five Southern California counties may be eligible because of extensive damage in those areas. The affected counties are Los Angeles, Riverside, San Bernardino, San Diego, and Ventura.
"Ford Credit is committed to its customers," said AJ Wagner, president of Ford Credit North America. "We understand that customers living in the affected areas may experience temporary financial problems due to the wildfires in Southern California. Our goal is to give them one less thing to worry about while they rebuild their lives."
Ford Credit customers who are eligible for the Disaster Relief Program should receive letters within the next few weeks with instructions on how to register. They must register by Dec. 18 to qualify. The deferred payments will be due at the end of the contract term. Customers who have not received a letter but believe they qualify may inquire about the program by calling Ford Credit at (800) 723-4016.
About Ford Credit
Ford Credit is a wholly owned subsidiary of Ford Motor Co. Now in its 45th year, Ford Credit provides vehicle financing in 36 countries to more than 11 million customers and more than 12,500 automotive dealers.
More information can be found at www.fordcredit.com.
More F&I

Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →
F&I Reaches for the Sky
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
Timing the Market Can Hurt Long-Term Program Performance
For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →
Your Office Is Talking
What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.
Read More →
F&I Training Fundamentals
How can auto dealerships help F&I managers fulfill their vital role in the most effective ways? Industry expert Rick McCormick shares his insights on the best ways to train these professionals and help them maintain good habits.
Read More →
Not Just Any Tire Will Do
More consumers and businesses are opting for all-season options for various reasons as safety, sustainability and convenience push practical change.
Read More →