Ford Launches Online Sales and F&I Website
Ford Motor Co. has launched Ready.Shop.Go., a new ‘online experience’ designed to allow car buyers to find a vehicle, make a deal, and apply for financing.


Ford describes Ready.Shop.Go. as a flexible, transparent online car-shopping experience that will reduce the time car buyers spend in dealerships.Photo courtesy Ford Motor Co. via Business Wire
DEARBORN, Mich. — Ford Motor Co. announced the launch of Ready.Shop.Go., a new website designed to create a “flexible, transparent” online car-shopping experience that allows customers to search inventory, view pricing and incentives, lock in a deal for 48 hours (subject to vehicle availability), apply for financing, estimate trade-in values and schedule a test drive before ever setting foot in a showroom.
The result, said Mark LaNeve, Ford’s vice president of U.S. marketing, sales, and service, is less time spent at dealerships and more time hitting the open road.
“Our customers are busy people, whether with daily work demands or spending time with their families. Quality time is scarce and downtime is even more so,” LaNeve said. “Ready.Shop.Go. allows them to find the perfect vehicle online, spend significantly less time at the dealership and drive away with their new ride sooner.”
Ready.Shop.Go. is launching in several Midwestern states this month ahead of becoming available throughout the country by the end of 2018. The platform allows participating dealers to set vehicle pricing, including taxes and fees, and offers personalized incentives, customized finance and lease options, online credit application through Ford Credit, and more.
Future iterations will include customizable purchase and lease options powered by AutoFi, and customers also will be able to remotely review and digitally execute contracts with Ford Credit in the future, all according to the announcement.
“As we worked with our dealers to develop Ready.Shop.Go., it was important to make sure the experience benefited both our customers and our dealers,” LaNeve said. “This experience delivers the functionality and flexibility customers need to select a vehicle at their preferred dealership, then apply for financing before ever stepping into a showroom, saving both customers and dealers valuable time.”
Chad Secrest, general manager of Germain Ford in Columbus, Ohio, was involved in the pilot program for the innovative new shopping experience. He described Ready.Shop.Go. as a “game-changer.”
“It’s a great program — a great way for customers to save time and build trust with a dealership,” said Secrest. “They know going in they’ve secured a good deal from researching online and establishing a relationship with their dealer contact.”
More F&I

Smaller Loans, Longer Terms
The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.
Read More →
New Lifetime Battery F&I Product Meant to Drive Dealer Traffic
EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.
Read More →
The Psychology Behind Menus That Increase Add-On Sales
There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.
Read More →
Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →
F&I Reaches for the Sky
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
What Market Timing Mistakes Mean for Your Reinsurance Program
When volatility hits, dealer-owned reinsurance programs face a familiar temptation: pull back and wait for calmer waters. New data from BOK Financial shows why that instinct can quietly cost you years of surplus growth.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →