Former Senior Manager for VW Joins Dent Wizard's KhS Business Unit
Dent Wizard International announced it has appointed Scott Goodwin as vice president of OEM services for the firm's Know How Systems (KhS) business unit. The 23-year veteran of vehicle logistics previously served as a senior manager for Volkswagen Group of America.
ST. LOUIS — Dent Wizard International today announced it has appointed Scott Goodwin as vice president of OEM services for the company's Know How Systems (KhS) business unit.
In this role, Goodwin will be responsible for KhS’s newly established OEM services group. He will directly support OEMs in the finished vehicle supply chain by providing solutions for in-transit repairs with a focus on key, battery, wheel-and-tire replacement, as well as light mechanical.
“Speed is critical in our business,” said Scott Blind, CEO and global president of KhS. “Scott’s experience and accomplishments with OEMs prove he can help KhS continue to deliver streamlined claims management processes, and fast, accurate assessments of catastrophic event exposure.”
The KhS business unit, according to Dent Wizard, provides high-volume automotive repair, claims management, and appraisal services to automotive OEMs and insurers in the United States, Canada and Mexico. Before joining KhS, the 23-year veteran of vehicle logistics served in several senior management positions with Volkswagen Group of America.
More F&I
Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →
F&I Reaches for the Sky
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
Timing the Market Can Hurt Long-Term Program Performance
For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →
Your Office Is Talking
What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.
Read More →
F&I Training Fundamentals
How can auto dealerships help F&I managers fulfill their vital role in the most effective ways? Industry expert Rick McCormick shares his insights on the best ways to train these professionals and help them maintain good habits.
Read More →
Not Just Any Tire Will Do
More consumers and businesses are opting for all-season options for various reasons as safety, sustainability and convenience push practical change.
Read More →