Former Senior Manager for VW Joins Dent Wizard's KhS Business Unit
Dent Wizard International announced it has appointed Scott Goodwin as vice president of OEM services for the firm's Know How Systems (KhS) business unit. The 23-year veteran of vehicle logistics previously served as a senior manager for Volkswagen Group of America.
ST. LOUIS — Dent Wizard International today announced it has appointed Scott Goodwin as vice president of OEM services for the company's Know How Systems (KhS) business unit.
In this role, Goodwin will be responsible for KhS’s newly established OEM services group. He will directly support OEMs in the finished vehicle supply chain by providing solutions for in-transit repairs with a focus on key, battery, wheel-and-tire replacement, as well as light mechanical.
“Speed is critical in our business,” said Scott Blind, CEO and global president of KhS. “Scott’s experience and accomplishments with OEMs prove he can help KhS continue to deliver streamlined claims management processes, and fast, accurate assessments of catastrophic event exposure.”
The KhS business unit, according to Dent Wizard, provides high-volume automotive repair, claims management, and appraisal services to automotive OEMs and insurers in the United States, Canada and Mexico. Before joining KhS, the 23-year veteran of vehicle logistics served in several senior management positions with Volkswagen Group of America.
More F&I
Smaller Loans, Longer Terms
The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.
Read More →
New Lifetime Battery F&I Product Meant to Drive Dealer Traffic
EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.
Read More →
The Psychology Behind Menus That Increase Add-On Sales
There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.
Read More →
Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →
F&I Reaches for the Sky
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
What Market Timing Mistakes Mean for Your Reinsurance Program
When volatility hits, dealer-owned reinsurance programs face a familiar temptation: pull back and wait for calmer waters. New data from BOK Financial shows why that instinct can quietly cost you years of surplus growth.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →