GM, VW, Others Bet on Facility Upgrades to Attract Customers
General Motors, Mercedes-Benz and Volkswagen have committed millions of dollars to showroom makeovers and facility updates to capture market share on both U.S. coasts.
Manufacturers like General Motors, Mercedes-Benz and Volkswagen are spending millions of dollars to attract younger buyers and improve storefronts on both coasts of the United States.
GM will spend $200 million to update showrooms— as well as relocate or close some — in California, New York and New Jersey, The Detroit News reports. The effort is intended to grow sales and win market share in those markets.
According to Bloomberg, Mercedes-Benz and its dealers are completing a $1.6 million makeover. Three hundred of the manufacturer’s 350 U.S. dealers will spend as much as $1.4 billion to update their facilities — with the manufacturer contributing $250 million to those projects. Mercedes aims to increase sales by more than 10 percent this year, officials said.
On May 10, Open Road Volkswagen Manhattan in New York opened its doors. The dealership signifies Audi and Volkswagen’s largest investment in a dealership real estate project, and it is part of the company’s strategy to expand operations in the U.S. Volkswagen and Audi have contributed $135 million to build the 6-story, 132,500 square foot facility.
Additionally, the Volkswagen Group is committing $5 billion in North America over the next three years to further strengthen its portfolio and presence in the market.
More F&I

Amplify 2026 Billed as Turning Innovation Into Results
Reynolds and Reynolds says its annual retail summit will connect dealers with practical strategies, peer insight, and technology-driven ideas.
Read More →
Own Your Outcome: F&I in the Digital Customer Journey
Finance has historically been the last step in the car-buying process, but it doesn’t have to be. The customer’s journey starts long before they arrive at the dealership, and so should F&I’s involvement.
Read More →
Tariffs Could Raise Insurance Premiums
As U.S. import tariffs affect repair costs, consumers might find it more affordable to replace a damaged vehicle, according to recent Insurify tariff analysis.
Read More →
Smaller Loans, Longer Terms
The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.
Read More →
New Lifetime Battery F&I Product Meant to Drive Dealer Traffic
EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.
Read More →
The Psychology Behind Menus That Increase Add-On Sales
There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.
Read More →
Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →