FI showroom red and grey logo
MenuMENU
SearchSEARCH

Major Software Vendors Battle for Big Dealerships

ADP and Reynolds are battling to claim the stakes of the nation's largest dealership groups who plan to consolidating their stores' management software, according to Automotive News.

by Staff
June 6, 2005
2 min to read


ADP and Reynolds are battling to claim the stakes of the nation’s largest dealership groups who plan to consolidate their stores’ management software, according to Automotive News.


ADP has helped convert systems for five of the 10 largest dealership groups in the country, including AutoNation, Inc. and Sonic Automotive, Inc. Reynolds, capturing the attention of only one large dealership group, UnitedAuto Group, Inc., hasn’t been as successful as ADP.

Ad Loading...


The trend to use one management system has grown in recent years as many dealership groups have realized their success will be rooted in organizational efficiency and reduced costs rather than rapid expansion. With a single system in place, dealership groups can get a more accurate picture of their stores' activities, costs and inventories. Converting to one type of software also saves money by eliminating the need to maintain more than one system.


ADP won Sonic’s business a month ago, when president and CFO Lee Wyatt decided to convert all Sonic’s 159 stores to ADP software. Wyatt told Automotive News that it took the company more than a year to decide to consolidate. “We were never going to drive operations, performance and improvement the way we need to unless we have one system,” he said.


Converting all stores to one system can be traumatizing to employees who have worked with different software for an extended period of time – many are reluctant to make the switch. Sonic went to ADP for help with this sensitive change because it felt the company had more training resources to commit to the consolidation than Reynolds. Sonic was also concerned about the change in management at Reynolds; specifically, the abrupt resignation of former CEO Buzz Waterhouse.


Reynolds CEO Finbarr O’Neill says the company is aggressively marketing software that helps dealerships manage customer relationships and Websites. He adds that Reynolds has been acquiring a larger share of stores in the Hendrick Automotive Group, and has also been doing well with distributors such as Southeast Toyota Distributors, servicing 166 of its dealerships.


ADP and Reynolds are the two most prominent vendors of software management systems for the automotive industry, with ADP saying it holds 41 % of the market, and Reynolds saying its market share is 40%.


Topics:F&I

More F&I

Woman in casual clothing sitting at a desk
F&Iby Rick McCormickMarch 31, 2026

Curb The Confusion

Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.

Read More →
Photo of man's hand on laptop computer keyboard with blank screen
F&IMarch 16, 2026

There Is Always one More Product

Helping F&I customers understand complementary offerings is likely to lead to more sales, based on the success of a high-performing practitioner of the philosophy.

Read More →
REGISTER FOR EFI 2026
F&Iby Kate SpataforaMarch 16, 2026

EFI Conference Extends Early Bird Discount as Room Block Nears Capacity

Ethical F&I Manager's Conference will take place at The Cosmopolitan Las Vegas on April 13–15, 2026.

Read More →
Ad Loading...
Industryby StaffMarch 6, 2026

Explore the 12 Rules for an F&I Life at EFI

EFI 2026 will take place April 13–15 at The Cosmopolitan Las Vegas.

Read More →
F&IMarch 4, 2026

Creating Your Own Economy

In this video, Reese Dailey explains how effective follow-up drives better results across the dealership, including increased sales, higher F&I penetration, and stronger customer retention.

Read More →
Industryby StaffMarch 2, 2026

Prove You Can Do F&I at EFI

‘So You Think You Can Do F&I’ is a live role-play contest taking place at the 2026 Ethical F&I Managers Conference.

Read More →
Ad Loading...
Image of two human hands, one holding the word yes, the other the word no
F&Iby Hannah MitchellMarch 1, 2026

Expect Yes in the F&I Office

It may be human nature to back off when a customer seems to say no to a product or service. But experts say F&I managers should operate as though the answer will be the opposite.

Read More →
Industryby Lauren LawrenceFebruary 25, 2026

Report Finds Year-End F&I Strength

Deal volume ebbed and flowed throughout 2025, but product performance remained steady, according to automotive technology and data intelligence solutions provider StoneEagle.

Read More →
Industryby Hannah MitchellFebruary 23, 2026

Some Auto Brands Cheaper to Insure

A new top 10 list ranks the least expensive for average full insurance coverage on a clean driving record and high driver credit scores.

Read More →
Ad Loading...
F&IFebruary 13, 2026

Business Office Blueprint

Try following these 20 steps to greater success in the dealer F&I office this year.

Read More →