Manheim's MyAccount Gaining Momentum with Dealers
According to Manheim, more than 1,500 dealers have signed up for Manheim’s MyAccount service.
The company says MyAccount is a new way for dealers to manage business at Manheim Auctions, whether they’re conducting business at one auction or several. Dealers have access to their business account information at any Manheim auction online in real-time 24 hours a day, seven days a week – at no charge.
“The response we’ve already received from dealers has been very exciting for Manheim,” said Joe Luppino, chief operating officer of Manheim Interactive. “We were optimistic that the service would become popular, and with 1,500 dealers already signed up, our optimism continues to grow. It’s clear that dealers like the flexibility MyAccount provides and the way the service can help them manage their business with us.”
Information on MyAccount is password-protected, and dealer principals can limit the individuals who have access to this financial information. In addition, dealers can now submit payments online. Dealers who do not want to make payments online have the ability to create custom invoices that can be printed and mailed to the respective auctions. Dealers are also able to access information regarding balances owed to the auction(s) from the Account Balance pages, according to Manheim.
“Dealers need options and uncomplicated ways to access the information they need from auctions,” said Luppino. “At the same time, they want secure transactions and the peace of mind that goes with it. These initiatives fall in line with Manheim’s goal to make it easier for dealers to do business with our auctions. Gauging by the initial response we’ve received, MyAccount accomplishes that goal, and we’ll continue to look for ways to better serve our dealers.”
Dealers wanting more information on Manheim Online’s MyAccount should call Customer Service at 800-377-4343.
More F&I

AI: Facilitator, Not Fixer, in F&I
The dealerships that thrive in the years ahead will be those that embrace technology while continuing to invest in the people who make customer interactions count.
Read More →
Modern Technology Objection Handling
In this video, Trent White shares how to confidently handle technology-based objections by helping customers understand the value of protection, even with modern vehicle technology.
Read More →
Consistency at Scale: Driving F&I Performance
With 75 rooftops across the Sunshine State, Morgan Auto Group has proven to Floridians that it knows a thing or two about driving performance in a competitive market. But it didn’t start at the top.
Read More →
Gitty Up on GAP
The foundational finance-and-insurance product hasn’t kept up with the latest conditions for auto dealers. Is the time ripe?
Read More →
How AI-Powered Coaching Is Transforming F&I Performance
See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability
Read More →
Sell Value, Build Trust
In this video, Trent White explains why selling on value, not fear, builds lasting customer trust, reduces cancellations, and drives long-term success.
Read More →
F&I Sales Give Dealers First-Half Lift
Product business shored up total profits to avoid an overall revenue tanking as product penetrations held steady, StoneEagle reported.
Read More →
Targeted Training Drives Results
Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.
Read More →
Double the Change, Double the Chance
When an F&I manager gets a customer refusal, it’s a wise move to tweak more than one thing in the product offering.
Read More →
Just Do It
F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
Read More →