FI showroom red and grey logo
MenuMENU
SearchSEARCH

NADA: Auto Retailing Will Help Lead the Economic Recovery

Ed Tonkin, chairman of the National Automobile Dealers Association (NADA), highlighted several factors that will lead to a strong year in auto retailing, which was the topic of an industry forum held on Feb. 4.

by Staff
February 8, 2011
2 min to read


SAN FRANCISCO – Ed Tonkin, chairman of the National Automobile Dealers Association (NADA), highlighted several factors that will lead to a strong year in auto retailing, which was the topic of an industry forum held on Feb. 4.

“We’re starting to see some real evidence that things are getting better,” Tonkin said in remarks at the International Automotive Roundtable hosted by J.D. Power and Associates in San Francisco. “And we’re confident that auto manufacturing and retailing will help lead the economic recovery.”

Tonkin said the auto industry is now beginning to stabilize, but it wasn’t long ago when dealers faced many serious issues that put a dent in auto retailing, such as a lack of credit for both dealers and car shoppers, auto sales nearly cut in half and two automaker bankruptcies.

“Everything dealers and NADA accomplished over the past two years puts dealers in a better position for retailing success this year,” Tonkin said. “It’s clear that success in auto retailing isn’t just about making the right moves with your own business. It’s bigger than that. It’s also about making the right moves with the automakers, policy makers, Congress and federal regulators.”

The roundtable was held in conjunction with the 2011 NADA Convention and Expo from Feb. 5-7 at the Moscone Center. Thousands of the nation’s dealers met with their respective automakers at 24 franchise meetings at the convention.

“And now that things are starting to get back to normal, we can finally get back to doing what we do best – selling vehicles one-at-a-time and understanding what consumers want and meeting their needs,” Tonkin said. “The best way to bring buyers to the marketplace is to create great products.”

Many car shoppers are buying or leasing out of “sheer necessity” because the average age of their cars and trucks on the road today is more than 10 years old, he said.

“We’re also seeing more shoppers enter the market because of a growing selection of attractive new cars and trucks, high trade-in values and historically low financing rates,” Tonkin said. “Credit availability is improving, which means we’re able to provide our customers with competitive financing rates.”

An increase in registration numbers for the NADA convention is another indicator that auto retailing and the economy are improving generally, he said.

“Every aspect of the NADA convention is designed to help dealers ‘win big at retailing’—from the franchise meetings, workshop sessions to shopping the Expo floor,” Tonkin said. “Dealer optimism – about their franchises, the economy and sales – is on the rise.”

Click here for Tonkin's full remarks.

 

Topics:NADAF&I

More F&I

Easycare White paper cover See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability
SponsoredSeptember 8, 2026

How AI-Powered Coaching Is Transforming F&I Performance

See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability

Read More →
Assurant, Sell Value Build Trust, F&I Series, Expert Trainer Trent White
F&ISeptember 2, 2026

Sell Value, Build Trust

In this video, Trent White explains why selling on value, not fear, builds lasting customer trust, reduces cancellations, and drives long-term success.

Read More →
2026 StoneEagle summary
F&Iby Hannah MitchellAugust 31, 2026

F&I Sales Give Dealers First-Half Lift

Product business shored up total profits to avoid an overall revenue tanking as product penetrations held steady, StoneEagle reported.

Read More →
Ad Loading...
man with white hair and glasses delivering a speech standing next to a podium
F&Iby Lauren LawrenceAugust 31, 2026

Targeted Training Drives Results

Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.

Read More →
Man's hand holding pen over a paper document
F&Iby Justin B. GasmanAugust 20, 2026

Double the Change, Double the Chance

When an F&I manager gets a customer refusal, it’s a wise move to tweak more than one thing in the product offering.

Read More →
Laptop computer, tablet, calculator and notebook on a desk
F&Iby John TabarAugust 20, 2026

Just Do It

F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.

Read More →
Ad Loading...
stacks of coins, a calculator, paperwork, and a pair of glasses in the background, text Lender Experience Drives Dealer Decisions, F&I and Showroom
Auto Financeby Lauren LawrenceAugust 12, 2026

Dealer Lender Preferences Revealed

When lenders provide consistent, fast service, their overall satisfaction scores with dealers greatly improve, according to JD Power research.

Read More →
Leading with Purpose thumbnail. Trent white pictured in front of titled graphic.
F&IAugust 5, 2026

Leading with Purpose

In this video, Trent White explains how understanding your people’s 'why' is a key leadership responsibility of F&I professionals and how that mindset drives dealership engagement, trust and performance.

Read More →
Photo of a keyring with mltiple keys, including a car key fob, on a white surface
F&IJuly 15, 2026

Integrating Nontraditional F&I Products

The niche presents a strategic advantage for auto dealerships as they move to adapt to fast-changing consumer expectations in today’s market.

Read More →
Ad Loading...
Photo of businessman's hands holding eyeglasses at a desk
F&Iby Rick McCormickJuly 7, 2026

Trust Is Personal

Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.

Read More →