FI showroom red and grey logo
MenuMENU
SearchSEARCH

NADA University Launches New Workfore Study

NADA University announced the launch of an all-new annual NADA Dealership Workforce Study, which will be made available this summer.

by Staff
March 22, 2012
2 min to read


MCLEAN, Virginia — NADA University, the education and training arm of the National Automobile Dealers Association (NADA), announced the launch of an all-new annual NADA Dealership Workforce Study. It will be made available this summer and will feature a variety of new reports.

The expanded study will capture, analyze and tabulate dealership workforce data from calendar year 2011. It replaces the biennial NADA Compensation Study, and features the following:

Ad Loading...

• Annual study will capture more localized and timely detail and trends;

• Enhanced data collection providing robust analytics, including retention, tenure, turnover, health and retirement benefits, hours of operation, and compensation;

• Individualized comparison report and the Driven Management Guide summary report at no charge for all participants;

• State-specific comparative data benefiting automotive trade association executives;

• All-new web-based portal for easy participation;

Ad Loading...

• A variety of report options, including individual and enhanced comparative dealer reports, statewide reports, OEM comparative reports, 20 Group composite reports and database subscriptions.

Only NADA and American Truck Dealers (ATD) members are eligible to participate in the study. There is no cost to participate and only participating dealers will be able to receive the complimentary reports or the option to purchase the optional reports with additional detail. Only a participating dealership will see its own data, as all other data will be aggregated to protect dealership privacy.

NADA University has teamed up with the leading automotive retail research and consulting firm DeltaTrends, which is handling data collection and analysis for the workforce study. DeltaTrends was selected for its strong reputation in the auto industry and prior experience in providing this type of information to OEMs and public/private dealer groups to augment the NADA Compensation Study.   

“It’s especially rewarding to work with NADA on such a large-scale study that will yield a level of information and data on the dealership workforce that is truly groundbreaking,” said Ted Kraybill, president and founder of DeltaTrends.

More F&I

Several illustrations of question marks on a surface
F&IJune 10, 2026

The Psychology Behind Menus That Increase Add-On Sales

There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.

Read More →
Man holding magnifying glass over sales volume paper.
F&IMay 29, 2026

Why Your F&I PVR Is Misleading You

Here’s a handy checklist of the numbers to track in 2026 instead.

Read More →
Photo of woman typing on a laptop as she sits on a couch
F&Iby Hannah MitchellMay 29, 2026

Auto Consumer Anxiety Presents Opportunity

A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.

Read More →
Ad Loading...
Dustin Gingerich standing on stage giving a presentation
F&Iby Lauren LawrenceMay 28, 2026

Humble and Hungry: 12 Rules for an F&I Life

Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.

Read More →
Photo of businessman's hands resting on files on a desk
F&Iby John TabarMay 27, 2026

Focus on the Opening

F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.

Read More →
Photo of a three-seat vehicle back seat
F&Iby Hannah MitchellMay 22, 2026

F&I Reaches for the Sky

The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.

Read More →
Ad Loading...
Cover image for a BOK Financial report titled “Timing the market: How avoiding volatility entirely can hurt long-term reinsurance program performance.” The image shows several road construction barricades with flashing amber warning lights lined up in a nighttime work zone. Beneath the image, red text explains that avoiding volatility can mean falling behind inflation and missing market rebounds that drive long-term surplus growth. The BOK Financial logo appears at the bottom right.
SponsoredMay 8, 2026

What Market Timing Mistakes Mean for Your Reinsurance Program

For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.

Read More →
Ryan Ruff, The 90/10 Rule, Automotive Training Academy, Sales Series
F&IMay 6, 2026

The 90/10 Rule

In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.

Read More →
Photo of essential oil diffuser on desk next to laptop
F&IMay 4, 2026

Your Office Is Talking

What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.

Read More →
Ad Loading...
"Effective training ensures the customer’s needs remain at the heart of everything we do. When that is the focus, both sales and profits naturally improve." by Rick McCormick with F&I and Showroom logo and picture of Rick McCormick
F&IMay 1, 2026

F&I Training Fundamentals

How can auto dealerships help F&I managers fulfill their vital role in the most effective ways? Industry expert Rick McCormick shares his insights on the best ways to train these professionals and help them maintain good habits.

Read More →