Neb. Dealers Fined in Ad Crackdown
Many Nebraska auto dealers say they only learned about the changes in state law concerning advertising content after they were fined for violations in 2004.
Many Nebraska auto dealers say they only learned about the changes in state law concerning advertising content after they were fined for violations in 2004.
Eric Knudtson, general manager of Lincoln Auto Plaza Suzuki in Lincoln, Neb., said letters were sent in September 2004 notifying dealers of the changes, but were so vague it was difficult to determine who was affected, reported the Auto Auction Shopper.
The state’s department of motor vehicles’ licensing board fined Brian Gibbs, owner of Sunset Motors in Omaha, Neb., $2,000 for claims made in newspaper ads.
“We got into trouble when an ad in the Omaha World Herald contained the phrase ‘we will beat any deal,’” Gibbs said. “It was deemed false and misleading. You can’t say things like you have the lowest prices on the block anymore.”
According to Knudtson, about 200 car dealers have been fined under the new law. The law also applies to other retail businesses, such as furniture stores.
Keith Whann, attorney for the National Independent Automobile Dealers Association, told the Auto Auction Shopper that dealers need to get ahead of the problem.
“With the tough economy most states face, officials are looking for new sources of revenue,” Whann said. “This is one way to get money without raising taxes. The problem is with tough times, dealers also get more aggressive with their retail operations, and that can mean trouble if they don’t get the language in their ads right.”
More F&I

AI: Facilitator, Not Fixer, in F&I
The dealerships that thrive in the years ahead will be those that embrace technology while continuing to invest in the people who make customer interactions count.
Read More →
Modern Technology Objection Handling
In this video, Trent White shares how to confidently handle technology-based objections by helping customers understand the value of protection, even with modern vehicle technology.
Read More →
Consistency at Scale: Driving F&I Performance
With 75 rooftops across the Sunshine State, Morgan Auto Group has proven to Floridians that it knows a thing or two about driving performance in a competitive market. But it didn’t start at the top.
Read More →
Gitty Up on GAP
The foundational finance-and-insurance product hasn’t kept up with the latest conditions for auto dealers. Is the time ripe?
Read More →
How AI-Powered Coaching Is Transforming F&I Performance
See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability
Read More →
Sell Value, Build Trust
In this video, Trent White explains why selling on value, not fear, builds lasting customer trust, reduces cancellations, and drives long-term success.
Read More →
F&I Sales Give Dealers First-Half Lift
Product business shored up total profits to avoid an overall revenue tanking as product penetrations held steady, StoneEagle reported.
Read More →
Targeted Training Drives Results
Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.
Read More →
Double the Change, Double the Chance
When an F&I manager gets a customer refusal, it’s a wise move to tweak more than one thing in the product offering.
Read More →
Just Do It
F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
Read More →