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Networkcar(TM) Solution Now Available at World's Largest Lexus Dealership

by Staff
September 9, 2003
3 min to read


Networkcar(TM), a Reynolds and Reynolds company, announced Sept. 9 that its award-winning automotive safety, security and performance monitoring system will be available for the first time in South Florida through JM Lexus in Margate, Fla.


JM Lexus is the largest Lexus dealership in the world, selling more than 7,000 vehicles per year. The dealership is installing Networkcar's aftermarket system in its new and pre-owned vehicles.

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Networkcar collects and organizes detailed automotive information directly from a vehicle's engine computer and location-based information from a global positioning system (GPS) device. Maintenance and operation information is transmitted wirelessly to an information center where it is made available to car owners, automotive dealerships and fleet managers in the form of immediate e-mail alerts, summary e-mail reports or Web pages.


If a diagnostic problem is detected, the end user receives an immediate e-mail notification. Networkcar says its technology is compatible with virtually all light and medium-duty vehicles manufactured since 1996.


According to the National Insurance Crime Bureau, Florida experiences a high stolen vehicle rate due to its many ports and highly populated areas. In 2002, Miami ranked number six in the country for vehicle theft reporting 20,964 vehicles stolen and Fort Lauderdale ranked 53 with 8,786 stolen.


"We are thrilled to be working with JM Lexus and look forward to bringing their customers a truly automated solution for vehicle monitoring, security and maintenance," said Networkcar President Dave Dutch.


"At JM Lexus, customer relationship is our top priority," said Dave Mullen, JM Lexus vice president and general manager. "Networkcar, with its inherent CRM capabilities and great customer value, provides our customers the peace of mind that JM Lexus is taking care of their most important automotive needs. With Networkcar's onboard technician, the customer is linked to the dealership for maintenance and vehicle repairs. The roadside assistance plan, GPS vehicle theft recovery, and potential insurance savings make Networkcar a great solution for our customers. The decision to begin working with Networkcar may have been one of the best decisions we have ever made."

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JM Lexus will also use Networkcar's fleet application to manage its internal fleet of demonstration and loaner vehicles.


About JM Family Enterprises, Inc.


JM Family Enterprises, Inc., (www.jmfamily.com) ranked by Forbes as the 13th largest privately held company in the United States, is a $7.6 billion diversified automotive corporation whose principal businesses focus on vehicle distribution and processing, finance and warranty services, and insurance products and services.


In January 2003, it was ranked No. 14 by a survey in Fortune® magazine of the "100 Best Companies to Work For" in the United States.


The company is based in Deerfield Beach, Fla. and has significant operations in Jacksonville, Fla.; Mobile, Ala.; Commerce, Ga.; and St. Louis, Mo.

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About Networkcar


Networkcar (www.networkcar.com) is a provider of around-the-clock services for monitoring the performance, location and security of consumer and fleet vehicles.


The company features advanced performance monitoring technology and satellite-location systems.


Networkcar includes real-time car performance updates, Smart Roadside Assistance, stolen vehicle recovery services and Car Guardian(TM), a feature that allows a car owner to find his or her car by accessing a secure Web page. With Networkcar, car owners and fleets increase safety and security, save time and reduce costs with advanced preventive maintenance and early problem detection.


About Reynolds and Reynolds

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Reynolds and Reynolds (www.reyrey.com) is a provider of integrated solutions designed to help automotive retailers manage change and improve their profitability.


With 75 years of experience serving automotive retailing, Reynolds says it enables car companies and retailers to work together to build the lifetime value of their customers.


The company's product, service and training solutions include retail and enterprise management systems, networking and support, e-business applications, Web services, learning and consulting services, customer relationship management (CRM) solutions, data management and integration, and leasing services.


Reynolds serves more than 20,000 customers. These customers comprise 90 percent of the automotive retailers and virtually all car companies doing business in North America. Its CRM consulting practices span approximately 15 countries around the world.

Topics:F&I

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