New eBook Looks at Dealership Cyber Threats
Helion Automotive Technologies has released a free e-book that looks at the growing number of cyber-attacks on U.S. auto dealerships.
TIMONIUM, Md. — In a free e-book released this week, Helion Automotive Technologies addressed the growing number of cyber-attacks on U.S. auto dealerships.
The publication — “Don’t Get Cyber-Clobbered! Cyber Crime Happen to Auto Dealerships Without Warning. Are You Prepared?” — shares recent data and examples on hacks that threaten customer data at auto dealerships. The e-book also presents a series of good, better and best security defenses auto dealers can implement.
"One cyber-attack that successfully steals customer information from a DMS database can cost a dealership anywhere from one hundred thousand up to a couple million dollars," said Erik Nachbahr, president and CEO of Helion. "Dealers are struggling with security because the types of threats that exist are so numerous and change so rapidly that it's almost impossible to keep up."
Cyber-attacks often occur when an outside entity hacks through the dealership’s perimeter network, according to Helion. Outdated equipment, insufficient firewall protection and weak connections are the main culprits. Some hacks are also the result of a dealership employee inadvertently granting access to a cyber thief, the company estimating that 11% of insider attacks are committed by malicious employees.
"Many dealers have not made security a top priority; it's one of those things that isn't a problem until it's a problem ... and then quickly becomes a nightmare," said Nachbahr. "The goal of this e-book is to convey what a serious and growing threat this is, and to help dealers prevent the nightmare."
To download a copy of Helion’s e-book, click here.
More F&I

Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →
F&I Reaches for the Sky
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
Don't Let Caution Cost Your Reinsurance Program
For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →
Your Office Is Talking
What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.
Read More →
F&I Training Fundamentals
How can auto dealerships help F&I managers fulfill their vital role in the most effective ways? Industry expert Rick McCormick shares his insights on the best ways to train these professionals and help them maintain good habits.
Read More →
Not Just Any Tire Will Do
More consumers and businesses are opting for all-season options for various reasons as safety, sustainability and convenience push practical change.
Read More →