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The OCT Group (One Customer at a Time)(TM) has moved into a new, larger headquarters facility in Foothill Ranch, Calif. According to CEO Grant Dunning, the move provides the company with greater efficiencies to serve clients as well as fostering an “open-book” philosophy.
“We are celebrating 15 years of assisting
more than 1,000 service-oriented firms throughout all of North America," Dunning said. "The new facility will group together similar work functions, as well as bring
together all employees for meetings and other gatherings. This allows us to facilitate an open book philosophy in which management shares all company information – from budgets to long-term strategies – with employees.”
According to Dunning, it is this open-book philosophy that helped the OCT Group be named “Best Place to Work in Orange County” by OC Metro magazine, Orange County’s business lifestyle publication.
The OCT Group’s new 18,000 square-foot facility is located at 19781 Pauling in Foothill Ranch near Lake Forest Drive. The firm’s mailing address and phone number remain unchanged: 537 Newport Center Drive, #309, Newport Beach, CA 92660, telephone (800) 443-8937.
About the OCT Group
Since 1986, the OCT Group has provided companies with a systematic approach to relationship marketing, emphasizing customer
appreciation and measuring customer satisfaction.
The company was founded in Newport Beach, Calif., in 1986 by Ronald and Flossie Dunning.
For more information, visit www.octgroup.com.
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