FI showroom red and grey logo
MenuMENU
SearchSEARCH

PeopleFirst Changes Brand to Capital One Auto Finance

by Staff
June 27, 2003
3 min to read


PeopleFirst Finance LLC announced it is changing its brand to Capital One Auto Finance. The move includes a new Web site address, www.capitaloneautofinance.com, which offers consumers access to vehicle loans across the full credit spectrum from Capital One.



According to the company, changing the brand is part of an integration process that began when Capital One Financial Corporation, with its existing auto finance business Capital One Auto Finance, acquired PeopleFirst in October 2001. The change will leverage the strengths of PeopleFirst's online business model with Capital One Auto Finance's proven ability to provide customized consumer and dealer products and services. Now, in addition to offering dealer and direct-mail auto financing programs, Capital One Auto Finance will also provide PeopleFirst's direct-to-consumer online auto loans.

Ad Loading...



"Capital One is one of the most well-recognized names in the financial services industry and PeopleFirst is a leader in online auto loans. By combining our talents and unique expertise, we have developed successful, integrated lending solutions that deliver low rate loans across the full credit spectrum," said Dave Lawson, Capital One Auto Finance CEO. "By marketing our Internet, direct mail and dealer channels under a single banner we now have unprecedented depth in the auto finance marketplace and can offer consumers the best service - and some of the most competitive rates - online."



Brian Reed, president of PeopleFirst, said "We've revolutionized auto lending by leveraging the Web to provide outstanding consumer value, a hassle-free process and dynamic customer service. Our dedication to putting people first has allowed us to grow from an Internet start-up to an integral part of Capital One's financial services portfolio. So, while our Internet address has changed, our customer commitment is stronger than ever and our ability to serve and grow has been enhanced by Capital One."



The Web address change reflects the efforts of both executive management teams to combine capabilities and resources to provide fully integrated, multi-channel auto-financing under a single brand identity.



PeopleFirst will migrate to its new Web address, www.capitaloneautofinance.com, beginning June 27, 2003; during an interim changeover period, the www.peoplefirst.com Web site will remain operational.



About Capital One Auto Finance

Ad Loading...

Capital One entered the auto finance business in July 1998 when it acquired Summit Acceptance Corporation, which became a wholly owned subsidiary of Capital One Financial Corporation and later changed its name to Capital One Auto Finance, Inc. in December 2000.



PeopleFirst LLC, which has provided the Capital One auto finance Internet channel, was founded in 1997 to broaden the auto buying process by innovating a loan system that pre-qualifies and empowers consumers as cash buyers.




About Capital One

Headquartered in McLean, Virginia, Capital One Financial Corporation (www.capitalone.com) is a holding company whose principal subsidiaries, Capital One Bank and Capital One, F.S.B., offer consumer lending products. Capital One's subsidiaries collectively had 46.4 million managed accounts and $59.2 billion in managed loans outstanding as of March 31, 2003.



Topics:F&I

More F&I

Photo of man's hand on laptop computer keyboard with blank screen
F&IMarch 16, 2026

There Is Always one More Product

Helping F&I customers understand complementary offerings is likely to lead to more sales, based on the success of a high-performing practitioner of the philosophy.

Read More →
REGISTER FOR EFI 2026
F&Iby Kate SpataforaMarch 16, 2026

EFI Conference Extends Early Bird Discount as Room Block Nears Capacity

Ethical F&I Manager's Conference will take place at The Cosmopolitan Las Vegas on April 13–15, 2026.

Read More →
Industryby StaffMarch 6, 2026

Explore the 12 Rules for an F&I Life at EFI

EFI 2026 will take place April 13–15 at The Cosmopolitan Las Vegas.

Read More →
Ad Loading...
F&IMarch 4, 2026

Creating Your Own Economy

In this video, Reese Dailey explains how effective follow-up drives better results across the dealership, including increased sales, higher F&I penetration, and stronger customer retention.

Read More →
Industryby StaffMarch 2, 2026

Prove You Can Do F&I at EFI

‘So You Think You Can Do F&I’ is a live role-play contest taking place at the 2026 Ethical F&I Managers Conference.

Read More →
Industryby Lauren LawrenceFebruary 25, 2026

Report Finds Year-End F&I Strength

Deal volume ebbed and flowed throughout 2025, but product performance remained steady, according to automotive technology and data intelligence solutions provider StoneEagle.

Read More →
Ad Loading...
Industryby Hannah MitchellFebruary 23, 2026

Some Auto Brands Cheaper to Insure

A new top 10 list ranks the least expensive for average full insurance coverage on a clean driving record and high driver credit scores.

Read More →
F&IFebruary 13, 2026

Business Office Blueprint

Try following these 20 steps to greater success in the dealer F&I office this year.

Read More →
Industryby Lauren LawrenceFebruary 11, 2026

Insurance Shopping on the Rise

A TransUnion study found that relationship-driven sales models proved to be important, as consumers who used an agent had a lower shopping intensity than those going it alone.

Read More →
Ad Loading...
Industryby Hannah MitchellFebruary 4, 2026

Auto Insurance Cost Reprieve

2025 brought consumers relief after years of rate hikes, but 2026 could bring renewed policy pain, depending on how U.S. trade policy affects prices.

Read More →