RouteOne’s MaximTrak Rolls Out Digital Retailing Platform
MaximTrak aims to redefine the F&I transaction with its new FLITE ENGAGE digital retailing platform. Designed to provide an omnichannel experience, the platform can be used by dealership personnel in the showroom or by consumers on their mobile device.

WAYNE, Pa. — F&I technology provider MaximTrak Technologies, a RouteOne company, today announced the release of FLITE ENGAGE, a digital retailing platform built on the company’s FLITE suite of showroom tools.
FLITE ENGAGE, which can be embedded into OEM, dealer and third-party websites, is designed to connect consumers with a dealership’s F&I department earlier in the buying cycle. It delivers an omnichannel experience in that it can be used by dealership personnel in the showroom or by consumers on their mobile device.
“We offer FLITE ENGAGE to our partners that wish to redefine the consumer buying experience and create a seamless transition from the online world to the showroom world, especially in F&I,” said Jim Maxim Jr., president of MaximTrak and chief digital officer for RouteOne.
FLITE ENGAGE can seamlessly transfer car shoppers from an OEM or third-party site to a dealer’s website, where they can calculate payment options, apply for financing through RouteOne’s online credit application and data integrations, add accessories and F&I products to their deal, and submit the entire deal to the dealership.
The platform allows for custom and modular workflows. It also features a decisioning engine, which leverages data and artificial intelligence. FLITE Engage also features Smart Survey, a predictive analytics tool designed to recommend an F&I product package tailored to a customer’s needs based on vehicle choice, deal information, driving habits, and multiple data points.
“FLITE ENGAGE leverages everything we’ve learned about car buyers to reach them where they are to usher them through an exceptional experience and allowing for a robust, customer-directed presentation of the value of F&I protections,” Maxim said. “With FLITE ENGAGE, the next evolution of FLITE, MaximTrak again redefines the F&I transaction.”
More F&I

Smaller Loans, Longer Terms
The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.
Read More →
New Lifetime Battery F&I Product Meant to Drive Dealer Traffic
EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.
Read More →
The Psychology Behind Menus That Increase Add-On Sales
There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.
Read More →
Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →
F&I Reaches for the Sky
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
What Market Timing Mistakes Mean for Your Reinsurance Program
When volatility hits, dealer-owned reinsurance programs face a familiar temptation: pull back and wait for calmer waters. New data from BOK Financial shows why that instinct can quietly cost you years of surplus growth.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →