Saturn Educates Finance Managers
General Motors subsidiary Saturn Corp. sent F&I ethics training materials to its 440 dealers last month.
General Motors subsidiary Saturn Corp. sent F&I ethics training materials to its 440 dealers last month.
The move was a response to the widespread criticism of dealership F&I practices, according to Automotive News.
The kit includes materials produced by several industry associations. The National Automobile Dealers Association's "Absolute Integrity 100 Percent of the Time" DVD was part of the package. The "Understanding Vehicle Financing" brochure, jointly produced by the American Financial Services Association and NADA, was also included.
Saturn also provided information about further training opportunities, such as a GMAC F&I course (mandatory for Saturn dealers) and AFIP certification.
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