Special Finance Institute to Offer Free Website with Training
The first-ever Special Finance Institute training seminar will be held May 19 at the Hilton Garden Inn in Philadelphia, and instructor Rob Hagen has announced that those who register by Monday, April 27 will receive a free, customized Website specifically designed to drive credit-challenged customers to their dealership.
TORRANCE, Calif. — The first-ever Special Finance Institute training seminar will be held May 19 at Philadelphia's Hilton Garden Inn, and instructor Rob Hagen has announced that those who register by Monday, April 27 will receive a free, customized Website specifically designed to drive credit-challenged customers to their dealership.
"The purpose of the seminar is to give dealers the complete picture for running a special finance operation," Hagen said. "We want everybody who attends to come away with one piece already in place: a dedicated special finance Website."
Hagen, the founder/president of SpecialFinanceCoach.com and a regular contributor to Special Finance, plans to cover all aspects of subprime auto sales and finance, including a breakdown of lenders, a review of operations and compliance issues, and — of no less importance — effective marketing.
"Most dealerships don’t want to market themselves as a special finance dealer, so a dedicated site is the perfect way to do just that without compromising the store's image," Hagen said. "Each site will be specifically optimized to attract customers searching for 'auto loans for bad credit' and similar phrases."
Special finance managers, F&I directors, sales managers and dealer principals are all welcome to attend. The $395 registration fee includes a take-home study guide, continental breakfast and a full lunch. Space is limited. To register, click here or call 310.533.2519 for more information.
More F&I

Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →
F&I Reaches for the Sky
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
Timing the Market Can Hurt Long-Term Program Performance
For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →
Your Office Is Talking
What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.
Read More →
F&I Training Fundamentals
How can auto dealerships help F&I managers fulfill their vital role in the most effective ways? Industry expert Rick McCormick shares his insights on the best ways to train these professionals and help them maintain good habits.
Read More →
Not Just Any Tire Will Do
More consumers and businesses are opting for all-season options for various reasons as safety, sustainability and convenience push practical change.
Read More →