FI showroom red and grey logo
MenuMENU
SearchSEARCH

TransUnion: Credit Unions Focused on Growth in 2013

A new survey from TransUnion indicates that credit union execs are targeting auto loans to fuel their growth this year. One reason cited by executives is delinquencies remain at historic lows.

by Staff
March 28, 2013
2 min to read


CHICAGO — Approximately two in three credit union executives see loan growth as the critical business issue facing their industry in 2013. And according to results of a new survey from TransUnion, more than half of those polled believe auto loans represent the biggest opportunity to drive that growth.

TransUnion administered the survey to 104 credit union executives at the CUNA Governmental Affairs Conference in Washington, D.C., in late February. Nearly all respondents from across the United States were board members, executives or in managerial roles for their credit union.

Ad Loading...

"Many credit unions are finding that auto loans provide a great revenue opportunity as delinquencies continue to stay near historic lows," said David Dodson, credit union vice president in TransUnion's financial services business unit. "TransUnion projects auto loan delinquencies to continue to remain low with balances rising for the remainder of the year — pointing to more new and used auto sales."

TransUnion's latest auto loan Trend Data report found that 60-day auto loan delinquencies stand at 0.41 percent as of the fourth quarter 2012 and will likely remain around 0.40 percent at the end of 2013. Bank auto debt per borrower has risen for seven straight quarters, and it is expected to rise from $13,747 in the fourth quarter 2012 to more than $14,000 by the conclusion of this year.

In a sign that the housing market may be improving, the survey found that some credit union executives believe their best opportunities for loan growth are with mortgage (18 percent) and small business (13 percent) loans. TransUnion data also supports this as 60-day mortgage loan delinquencies are expected to experience a double-digit percentage drop in 2013. 

While the far majority of credit union respondents (68 percent) said loan growth was the biggest critical issue they were facing this year, 11 percent noted that regulation was their main concern. Technology/operation efficiencies (7 percent) and membership growth (6 percent) were also cited as major issues for 2013.

Credit union respondents said their biggest challenges to meeting loan growth goals are competition from large banks and captives (40 percent), regulation (27 percent) and the lack of prospects (17 percent).

Ad Loading...

"Loan growth is traditionally the biggest concern for credit unions, but it is interesting to see regulatory scrutiny and operational efficiencies called out as critical issues by some credit unions," said Dodson. "Credit unions realize that to effectively compete and grow in today's market, technology and analytics must be leveraged to help in acquisition efforts and to know how to best maximize members' wallets at the right time in the customer lifecycle." 

 

More F&I

Headshot mockup thumbnail.
F&I•October 1, 2026

Modern Technology Objection Handling

In this video, Trent White shares how to confidently handle technology-based objections by helping customers understand the value of protection, even with modern vehicle technology.

Read More →
man standing in front of podium
F&I•by Lauren Lawrence•October 1, 2026

Consistency at Scale: Driving F&I Performance

With 75 rooftops across the Sunshine State, Morgan Auto Group has proven to Floridians that it knows a thing or two about driving performance in a competitive market. But it didn’t start at the top.

Read More →
Insurance contract signature page with black inkpen on top
F&I•by Hannah Mitchell•September 22, 2026

Gitty Up on GAP

The foundational finance-and-insurance product hasn’t kept up with the latest conditions for auto dealers. Is the time ripe?

Read More →
Ad Loading...
Easycare White paper cover See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability
Sponsored•September 8, 2026

How AI-Powered Coaching Is Transforming F&I Performance

See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability

Read More →
Assurant, Sell Value Build Trust, F&I Series, Expert Trainer Trent White
F&I•September 2, 2026

Sell Value, Build Trust

In this video, Trent White explains why selling on value, not fear, builds lasting customer trust, reduces cancellations, and drives long-term success.

Read More →
2026 StoneEagle summary
F&I•by Hannah Mitchell•August 31, 2026

F&I Sales Give Dealers First-Half Lift

Product business shored up total profits to avoid an overall revenue tanking as product penetrations held steady, StoneEagle reported.

Read More →
Ad Loading...
man with white hair and glasses delivering a speech standing next to a podium
F&I•by Lauren Lawrence•August 31, 2026

Targeted Training Drives Results

Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.

Read More →
Man's hand holding pen over a paper document
F&I•by Justin B. Gasman•August 20, 2026

Double the Change, Double the Chance

When an F&I manager gets a customer refusal, it’s a wise move to tweak more than one thing in the product offering.

Read More →
Laptop computer, tablet, calculator and notebook on a desk
F&I•by John Tabar•August 20, 2026

Just Do It

F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.

Read More →
Ad Loading...
stacks of coins, a calculator, paperwork, and a pair of glasses in the background, text Lender Experience Drives Dealer Decisions, F&I and Showroom
Auto Finance•by Lauren Lawrence•August 12, 2026

Dealer Lender Preferences Revealed

When lenders provide consistent, fast service, their overall satisfaction scores with dealers greatly improve, according to JD Power research.

Read More →