TransUnion: Credit Unions Focused on Growth in 2013
A new survey from TransUnion indicates that credit union execs are targeting auto loans to fuel their growth this year. One reason cited by executives is delinquencies remain at historic lows.
CHICAGO — Approximately two in three credit union executives see loan growth as the critical business issue facing their industry in 2013. And according to results of a new survey from TransUnion, more than half of those polled believe auto loans represent the biggest opportunity to drive that growth.
TransUnion administered the survey to 104 credit union executives at the CUNA Governmental Affairs Conference in Washington, D.C., in late February. Nearly all respondents from across the United States were board members, executives or in managerial roles for their credit union.
"Many credit unions are finding that auto loans provide a great revenue opportunity as delinquencies continue to stay near historic lows," said David Dodson, credit union vice president in TransUnion's financial services business unit. "TransUnion projects auto loan delinquencies to continue to remain low with balances rising for the remainder of the year — pointing to more new and used auto sales."
TransUnion's latest auto loan Trend Data report found that 60-day auto loan delinquencies stand at 0.41 percent as of the fourth quarter 2012 and will likely remain around 0.40 percent at the end of 2013. Bank auto debt per borrower has risen for seven straight quarters, and it is expected to rise from $13,747 in the fourth quarter 2012 to more than $14,000 by the conclusion of this year.
In a sign that the housing market may be improving, the survey found that some credit union executives believe their best opportunities for loan growth are with mortgage (18 percent) and small business (13 percent) loans. TransUnion data also supports this as 60-day mortgage loan delinquencies are expected to experience a double-digit percentage drop in 2013.
While the far majority of credit union respondents (68 percent) said loan growth was the biggest critical issue they were facing this year, 11 percent noted that regulation was their main concern. Technology/operation efficiencies (7 percent) and membership growth (6 percent) were also cited as major issues for 2013.
Credit union respondents said their biggest challenges to meeting loan growth goals are competition from large banks and captives (40 percent), regulation (27 percent) and the lack of prospects (17 percent).
"Loan growth is traditionally the biggest concern for credit unions, but it is interesting to see regulatory scrutiny and operational efficiencies called out as critical issues by some credit unions," said Dodson. "Credit unions realize that to effectively compete and grow in today's market, technology and analytics must be leveraged to help in acquisition efforts and to know how to best maximize members' wallets at the right time in the customer lifecycle."
More F&I

Just Do It
F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
Read More →
Dealer Lender Preferences Revealed
When lenders provide consistent, fast service, their overall satisfaction scores with dealers greatly improve, according to JD Power research.
Read More →
Leading with Purpose
In this video, Trent White explains how understanding your people’s 'why' is a key leadership responsibility of F&I professionals and how that mindset drives dealership engagement, trust and performance.
Read More →
Integrating Nontraditional F&I Products
The niche presents a strategic advantage for auto dealerships as they move to adapt to fast-changing consumer expectations in today’s market.
Read More →
Trust Is Personal
Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.
Read More →
Amplify 2026 Billed as Turning Innovation Into Results
Reynolds and Reynolds says its annual retail summit will connect dealers with practical strategies, peer insight, and technology-driven ideas.
Read More →
Own Your Outcome: F&I in the Digital Customer Journey
Finance has historically been the last step in the car-buying process, but it doesn’t have to be. The customer’s journey starts long before they arrive at the dealership, and so should F&I’s involvement.
Read More →
Tariffs Could Raise Insurance Premiums
As U.S. import tariffs affect repair costs, consumers might find it more affordable to replace a damaged vehicle, according to recent Insurify tariff analysis.
Read More →
Smaller Loans, Longer Terms
The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.
Read More →
New Lifetime Battery F&I Product Meant to Drive Dealer Traffic
EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.
Read More →