Tri-PAC Partners With TransUnion on ID Theft Solutions
Tri-PAC, a provider of auto and powersports products and services, partnered with TransUnion to provide restoration and recovery services to automotive dealers and their customers when they become victims of identity theft.
DENVER — Tri-PAC, a provider of auto and powersports products and services, partnered with TransUnion to provide restoration and recovery services to automotive dealers and their customers when they become victims of identity theft.
The two-fold solution is designed to provide expedited response services to an automotive dealerships’ client base in the event of a data compromise. It also can help the dealer remain compliant with both state and federal requirements regarding consumer notification in such an event.
The Tri-PAC IdentiTheft, a personal information recovery plan, is supported by TransUnion. It is a pre-paid services agreement in which the customer receives assistance from TransUnion’s Fraud Victim Assistance Department (FVAD) in the event his or her data is compromised by a participating auto dealership or any other third party. The service adds a security alert to the consumer’s file, reviews the report for suspicious activity and will mail the consumer a copy of his or her credit file for review.
A more personalized service with a dedicated case manager also is available should the consumer become a victim of identity theft. With Fraud Resolution Services, consumers receive assistance in managing through the ordeal of identity theft and its potential impact on the individual’s credit.
“These services help to offset the effects of one of America’s fastest growing crime,” said Tri-PAC president and COO Keith Cooper. “According to recently released Javelin research, the number of identity theft cases increased 22 percent in 2008. In an environment where consumers are releasing more non-public personal information, IdentiTheft will provide a consumer peace of mind while representing a competitive advantage for our dealership partners.”
For dealerships that might fall prey to a data breach, Tri-PAC is offering Information Defense, a dealership data breach solution. Working with TransUnion, dealers have a turn-key solution that will satisfy federal and individual state requirements regarding timely consumer notification in the event of a data compromise.
“Currently 44 states require retail vehicle dealerships to have a formal incident response plan above and beyond federal mandates — such as Red Flag Rules — should a data compromise occur,” said Cooper. “Tri-PAC’s Information Defense automates many elements of a comprehensive incident response plan so that our members can concentrate on their commitment to customer service and the integrity of their business processes.”
For more information on Tri-PAC’s IdentiTheft or Information Defense, call 877-770-FLAG (3524), or email theinfodefensecenter@tripac.net.
More F&I

Sell Value, Build Trust
In this video, Trent White explains why selling on value, not fear, builds lasting customer trust, reduces cancellations, and drives long-term success.
Read More →
F&I Sales Give Dealers First-Half Lift
Product business shored up total profits to avoid an overall revenue tanking as product penetrations held steady, StoneEagle reported.
Read More →
Targeted Training Drives Results
Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.
Read More →
Double the Change, Double the Chance
When an F&I manager gets a customer refusal, it’s a wise move to tweak more than one thing in the product offering.
Read More →
Just Do It
F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
Read More →
Dealer Lender Preferences Revealed
When lenders provide consistent, fast service, their overall satisfaction scores with dealers greatly improve, according to JD Power research.
Read More →
Leading with Purpose
In this video, Trent White explains how understanding your people’s 'why' is a key leadership responsibility of F&I professionals and how that mindset drives dealership engagement, trust and performance.
Read More →
Integrating Nontraditional F&I Products
The niche presents a strategic advantage for auto dealerships as they move to adapt to fast-changing consumer expectations in today’s market.
Read More →
Trust Is Personal
Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.
Read More →
Amplify 2026 Billed as Turning Innovation Into Results
Reynolds and Reynolds says its annual retail summit will connect dealers with practical strategies, peer insight, and technology-driven ideas.
Read More →