FI showroom red and grey logo
MenuMENU
SearchSEARCH

U.S. Judge Allows Woman's Discrimination Claims Against Santander to Proceed

A U.S. district judge has allowed an African-American woman to pursue claims of discrimination against Texas-based Santander Consumer USA, but the finance source was successful in getting other claims contained in the borrower’s class action suit dismissed.

by Staff
March 8, 2016
U.S. Judge Allows Woman's Discrimination Claims Against Santander to Proceed

 

1 min to read


CHICAGO — A U.S. district judge has allowed an African-American woman to pursue claims of discrimination against Texas-based Santander Consumer USA, but the finance source was successful in getting other claims contained in the borrower’s class action suit dismissed.
Joyce Pettye claimed she was duped into buying “void and worthless” GAP coverage on a vehicle she purchased last year. She then sued Santander for purchasing the retail installment sales contract, claiming the finance source violated the Illinois Motor Vehicle Retail Installment Sales Act and the federal Truth in Lending Act when it purchased the retail installment sales contact (RISC).
Pettye then amended her complaint this past November, charging Santander with violating the Equal Credit Opportunity Act for engaging in the “discriminatory practice of encouraging dealers to aggressively market add-ons and interest rate markups after approving the deal at the buy rate when selling vehicles to African-American women.”
Santander moved to dismiss the amended complaint. But on Feb. 23, U.S. District Court Judge Amy J. St. Eve granted dismissal of Pettye’s original Truth in Lending charges.
On March 5, 2015, Pettye purchased a 2012 Ford Focus  at 

Al Piemonte Super Car Outlet in Northlake

, Ill., for $13,000. According to court documents, she agreed to finance her purchase and pay $385 per month for 72 months at an interest rate of 27.06%. Including taxes, finance charges and fees, that brought the total price to $29,785.
Included in the “amount financed” section of the RISC she signed was an $895 charge for GAP, which Pettye claimed was never disclosed. If it had, she said, she would never have purchased the coverage, which she later discovered was void and useless because her interest rate exceeded the program’s 24% annual percentage rate cap.
In her decision, St. Eve wrote that Santander’s liability under the TILA was limited because it was not the originator of the agreement. She noted that Pettye’s charge that she was sold voided GAP coverage was a matter of contract law, not the TILA.
St. Eve ultimately dismissed the TILA claim because on the face of the GAP ADDENDUM Pettye signed was an all-capital-letter, standalone paragraph that stated the price of the coverage, that the coverage was voluntary and not required to receive financing. It also stated that by signing, Pettye would be agreeing to the coverage.
Pettye’s claim that Santander violated the Illinois Motor Vehicle Retail Installment Sales Act was also dismissed because it was contingent on the suit’s TILA claim. The judge, however, denied Santander’s motion to dismiss Pettye’s claim of disparate impact discrimination under the Equal Credit Opportunity Act.
According to court documents, Pettye’s attorney used statistics to argue that instances where specific pricing and markup policies involving services such as GAP occurred more often with African-American women than with white consumers. He further alleged that “the disparities between the terms of the credit transactions involving African-American women and the terms involving white consumers, and white men specifically, could not have occurred by chance and cannot be explained by factors unrelated to race and gender.”
St. Eve ruled that the plaintiff provided enough evidence to support her discrimination charge and denied Santander’s motion to dismiss the claim.  

More F&I

Red toy car sitting on top of coins.
Auto Financeby Lauren LawrenceJune 24, 2026

Smaller Loans, Longer Terms

The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.

Read More →
Under the hood of a Toyota Prius EV Hybrid car.
F&Iby StaffJune 15, 2026

New Lifetime Battery F&I Product Meant to Drive Dealer Traffic

EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.

Read More →
Several illustrations of question marks on a surface
F&IJune 10, 2026

The Psychology Behind Menus That Increase Add-On Sales

There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.

Read More →
Ad Loading...
Man holding magnifying glass over sales volume paper.
F&IMay 29, 2026

Why Your F&I PVR Is Misleading You

Here’s a handy checklist of the numbers to track in 2026 instead.

Read More →
Photo of woman typing on a laptop as she sits on a couch
F&Iby Hannah MitchellMay 29, 2026

Auto Consumer Anxiety Presents Opportunity

A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.

Read More →
Dustin Gingerich standing on stage giving a presentation
F&Iby Lauren LawrenceMay 28, 2026

Humble and Hungry: 12 Rules for an F&I Life

Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.

Read More →
Ad Loading...
Photo of businessman's hands resting on files on a desk
F&Iby John TabarMay 27, 2026

Focus on the Opening

F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.

Read More →
Photo of a three-seat vehicle back seat
F&Iby Hannah MitchellMay 22, 2026

F&I Reaches for the Sky

The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.

Read More →
Cover image for a BOK Financial report titled “Timing the market: How avoiding volatility entirely can hurt long-term reinsurance program performance.” The image shows several road construction barricades with flashing amber warning lights lined up in a nighttime work zone. Beneath the image, red text explains that avoiding volatility can mean falling behind inflation and missing market rebounds that drive long-term surplus growth. The BOK Financial logo appears at the bottom right.
SponsoredMay 8, 2026

What Market Timing Mistakes Mean for Your Reinsurance Program

When volatility hits, dealer-owned reinsurance programs face a familiar temptation: pull back and wait for calmer waters. New data from BOK Financial shows why that instinct can quietly cost you years of surplus growth.

Read More →
Ad Loading...
Ryan Ruff, The 90/10 Rule, Automotive Training Academy, Sales Series
F&IMay 6, 2026

The 90/10 Rule

In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.

Read More →