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The Equal Employment Opportunity Commission claims a dealer group executive said ‘This is not a lady’s job yet’ to justify failing to retain the only woman on the sales team at a Norman, Okla., Chrysler dealership the group acquired.
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A new infographic from LoJack illustrates how GPS-powered inventory management maximizes front-end profits, drives customer retention and service revenue, and reduces lost loyalty.
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Attendees are invited to join a keynote address given by a 37-year military veteran on creating and maintaining resilient leadership qualities.
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Haig Partners’ Q2 report charts an astonishing 60% drop in buy/sell activity among U.S. auto dealerships and finds privately held stores and groups are increasingly focused on pre-owned sales.
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An Equifax review of auto finance data from the first four months of 2019 found subprime’s percentage of total originations fell to 22.7% for all purchases and 9.2% of new-vehicle leases.
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AAA analysts say bigger price tags and higher interest rates have conspired to raise American new-car buyers’ average annual total cost of ownership to $9,282, an all-time high and a 24% year-over-year increase.
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Kerrigan Advisors’ latest Blue Sky buy/sell report counts 49 transactions in the second quarter, a slight decline from Q1 but enough to maintain a 200-plus-transaction pace for 2019.
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A new DealerPolicy study finds 83% of customers would buy auto insurance as part of their car-buying process — but only 9% were given the opportunity.
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National Automotive Experts and NWAN have launched Money Back Guarantee, a vehicle return program billed as the industry’s longest with coverage up to 90 days.
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A new report makes the case for chasing value over price, a strategy that auto dealerships nationwide are adopting to generate higher front-end & back-end grosses while earning lifelong service customers.
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