UDS’ Gerry Gould has a suggestion for how to treat your customers. And it starts with being polite.
Read More →The Consumer Financial Protection Bureau is reportedly looking into the sale of F&I add-ons, a move that comes less than two months after the bureau said it would hold indirect auto lenders responsible for lending practices it considers discriminatory.
Read More →His Madness recounts a little history lesson before offering a primer for snuffing out bad habits and making positive changes.
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Unless your dealership’s compliance outfit is covering every requirement, your store is leaving itself at risk. Our dealership compliance expert explains.
Read More →United Development Systems is now allowing dealerships to subscribe to its UDS Webinar Series, which is offered monthly to F&I professionals. The sessions are led by UDS trainers.
Read More →Most of the major dealer groups posted big gains in the fourth quarter and for the full-year 2012. One group reached an all-time high of $1,215 in F&I gross profit per retail unit.
Read More →Safe-Guard adds Kaizer Siraj as its new chief information officer and David Pryor as the chief marketing officer.
Read More →DealerTrack rolled out two mobile tools at the industry’s annual get-together, showcasing a mobile F&I menu for the iPad and a new mobile DMS reporting tool.
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What do successful baseball players, fishermen, restaurateurs and F&I managers have in common? The magazine’s F&I expert has the answer.
Read More →Automotive Compliance Consultants issued a press release this week that advises dealers to integrate compliance efforts into the road of the sale, says doing so improve closing ratios.
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