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A recent KPA survey found high numbers of F&I professionals untrained in key federal compliance topics and unsure of how far their compliance education had progressed.
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In the business office, income is driven by hard work and intellectual rigor. Church offers three lessons learned in law school and successfully applied to F&I.
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Entrepreneurial salespeople are the rock stars of auto retail, but if their side hustle is a credit repair organization, they are creating a major liability for the dealership.
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Perillo Motor Cars and its owner, Joe Perillo, stand accused of polluting the Chicago River in violation of the federal Clean Water Act and Rivers and Harbors Appropriation Act.
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An attorney for indicted Pennsylvania dealer and former association head Andy Gabler has filed a motion accusing prosecutors of failing to document instances of alleged fraud.
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The Boston-area AutoMax group has agreed to a $925,000 settlement after facing accusations of misrepresenting vehicles, warranty and service contract coverage, and fees.
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General Motors has sued Fiat Chrysler in federal court, alleging FCA bribed United Auto Workers officials to secure concessions that included an undue share of lower-wage workers.
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Consumer protection is an honorable pursuit. But when advocates rely on recycled complaints and debunked theories, they undermine their own efforts at reform. Hudson breaks down the flawed arguments and wild misconceptions that continue to dog dealers and auto finance sources.
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An attorney representing hundreds of former Chrysler franchisees in a $1 billion lawsuit against the federal government plans to file an appeal that could make its way to the U.S. Supreme Court.
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For all the dispersions cast on sales and F&I professionals, legal actions against dealerships are frequently the result of lying customers.
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