An Ohio-based general agent believes the F&I industry is ignoring a paradigm shift and a chance to deliver what consumers really want: a better experience.
Auto/Mate Dealership Systems released a new corporate video reflecting the company’s marketing initiative, which emphasizes employee happiness.
Eyewitness Surveillance announced the launch of a beta program for three products designed specifically for dealerships.
The magazine’s resident F&I trainer says F&I pros need to exchange the mantra of ‘always be closing’ for ‘always be connecting.’
Auto/Mate Dealership Systems has released a free eBook to help dealers increase customer loyalty and generate higher profits in 10 simple steps.
F&I trainer says that making the process all about the customer creates a buying environment that no amount of selling can create.
Ford and Lincoln service centers are putting tablets in the hands of advisors in dealership service lanes as part of two new phases of the SMART Technology program that launched in early 2014.
Dave Kreuser has stemmed the tide of turnovers at Zimbrick Acura by making employees, rather than customers, his top priority.
New research from AutoTrader.com shows that the “dealership experience” and “customer handling” are leading factors that determine where consumers make their purchases.
SwervePay Auto’s new cloud-based solution is designed to eliminate ‘phone tag’ delays between service departments and their customers.
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