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dealership management system

GM Certifies DealerTrack's CRM, Leads System for Dealers

DealerTrack Inc. announced that General Motors has certified its customer relationship management (CRM)/Internet lead management (ILM) system for use by GM dealers using the DealerTrack dealer management system (DMS).

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Solving the eBusiness Puzzle

The eBusiness model has yet to take F&I offices by storm, primarily because dealers don’t see the profit potential. Technology insider offers five reasons they need to join the revolution.

ADP Names Four Vendors to Third Party Access Program

ADP Dealer Services, a division of Automatic Data Processing Inc., announced that four new companies have successfully completed the ADP Third Party Access Program.

Hendrick Automotive Group Selects Reynolds CRM Solution

The Reynolds and Reynolds Company announced that Hendrick Automotive Group has selected the Reynolds Contact Management solution as the corporate standard for customer relationship management (CRM) tools for all Hendrick dealerships.

ADP to Become DMS Solutions Provider for SoCal Penske

The Dealer Services Group of Automatic Data Processing Inc. announced Sunday that it has agreed to become the DMS solutions provider for SoCal Penske.

Controlling Charge-Backs

Charge-backs are difficult to control, but our in-the-trenches columnist says there are ways to prevent them from getting out of hand.

DealerTrack Completes All System Integrations With Toyota

DealerTrack Inc., a subsidiary of DealerTrack Holdings Inc., an automotive software provider, has completed development of all system integrations within Toyota's Dealer Daily Open Access Project, and has signed a letter-of-intent to join the Toyota DMS Integration Program (TDIP).

Open Dealer Exchange Partners With PowerBand Global

Open Dealer Exchange LLC has partnered with Burlington, Ontario-based PowerBand Global Inc., a provider of vehicle acquisition and disposal services as well as a finance portal.

Ristken Software Completes Reynolds Certified Interface Program

Ristken Software Services, a provider of retail automotive software, has become a certified vendor in the Reynolds Certified Interface (RCI) program.

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AutoSoft Unveils New Logo and Website

Dealer management system provider AutoSoft unveiled a new logo and launched a new Website to better meet the needs of auto dealers.

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