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lead management

Sonic CEO Scott Smith Steps Down, Successors Named

The automotive retailer announced that co-founder B. Scott Smith is stepping down as CEO, president, and director of the public dealer group. His brother David Burton Smith will assume his role as CEO, while executive Jeff Dyke was promoted to president.

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Taking Note

Two years ago, Toyota began overhauling its digital engagement strategy. Its latest development is Notebook, an online tool the OEM hopes will deliver higher quality leads to its dealers.

CallSource, eXtéresEDU Partner to Provide Telephone Skills Training

CallSource will partner with eXtéresEDU to provide automotive retailers with onsite training in call handling and lead management.

Dealertrack Receives Lead Management Certification From Hyundai

Hyundai’s ‘Seal of Approval’ is the 19th OEM lead management certification for Dealertrack’s DMS CRM solution.

Software Developers Collaborate on Dealer Smartphone App

Quantech announced that it has integrated its CRM/lead management solution with Advanced Mobile Apps’ smartphone app.

Reynolds to Talk Contact Management in Upcoming Webinar

The Reynolds and Reynolds Co. will offer a complimentary webinar for dealerships using its Contact Management tool.

In High Demand

The demand for digital marketing tools at NADA 2012 was a tell-tale sign of the industry’s changing attitude toward the Internet.

AutoFerret.com’s Virtual Assistant Sends 5 Millionth Message

AutoFerret.com announced that its Automated Virtual Assistant has sent its five millionth message to auto dealership customers.

HookLogic Integrates Polk Intelligence

HookLogic announced it will integrate Polk's predictive lead scoring and segmentation data into version 2.0 of its Lead to Show solution for automotive dealers.

RouteOne Launches BlackBerry App

RouteOne announced the availability of its free BlackBerry app, available for download from RouteOne’s website.