Buyers expect a seamless, customer-centric path that gives them control over the buying process, and that means dealers are going digital to make that happen. But no matter where the sale takes place, your employees still have the greatest impact on customer experience. Download “A Dealer’s Guide to Rethinking Recruiting and Retention to Find the Right People” to take a new look at your recruiting tactics and your employee development strategy to keep your team—and your dealership—successful.
Every dealership has a customer relationship management and dealer management system in place, but are you running one geared to how you did business yesterday, or one that will drive your growth tomorrow?
F&I and Showroom covers a variety of topics throughout the year, from industry trends and news to technology. Here, you’ll find our most popular content of 2018.