PARK RIDGE, Ill. –– AvantaGuard has partnered with PCMI Corporation, the leading provider of F&I product administration software, to implement PCMI’s Policy Claim and Reporting Solutions™ (PCRS) platform. PCRS is a flexible, efficient, and modular platform which will give AvantaGuard the tools they need to create and administer quality vehicle coverages, establish sales channels, and create new entities for growth. The platform will set organizational level user permissions, so all their employees and external connections will have a system in common.
With its in-house system, AvantaGuard has done a remarkable job of building their company.
AvantaGuard chose to sign with PCMI for their integration partners and for PCRS’s administrative capabilities, along with the software’s capability to have dealers submit claims online. PCRS will also assist AvantaGuard with vendor integration, offering new capabilities like integrated credit card payments for claims. Overall, the PCRS platform will provide AvantaGuard with the administrative capabilities that are necessary as they continue to grow their business and add new dealers and customers.
The PCRS software was launched by AvantaGuard in a two-week timeframe through daily training calls and power sessions with PCMI’s experienced Implementation team. Additionally, AvantaGuard’s consolidation of knowledge about their coverages and configuration issues helped the team make decisions quickly and streamline sales channel setup. AvantaGuard’s efforts to proactively seek solutions through PCMI’s readily available support materials before the training sessions also made the launch happen successfully.
Matt Fehr, President of AvantaGuard said, “From this partnership, we are excited to gain the robust PCRS administration platform along with the integration options available, which will allow us to compete with much larger providers by providing the same top level of administration and claims support to our customers.”
Mark Nagelvoort, President & CEO of PCMI said, “With its in-house system, AvantaGuard has done a remarkable job of building their company. With Matt’s industry knowledge and experience, he was able to go live with PCRS in record time. AvantaGuard utilized our PCRS software “out of the box,” which made the implementation simple and effective. Additionally, we are excited to be continuously adding to our Canadian customer base.
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Originally posted on Auto Dealer Today
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