Most CDK DMS Customers Back Online
Company says it’s working to restore other software offerings.
The outage even negatively affected June vehicle deliveries, at least some industry data crunchers reported.
Pexels/Lex Photography
CDK Global said most auto dealers are back on its dealer management system and that it expects its customer relationship management software to be at least partially back online by Thursday.
The development comes more than two weeks after the company shut down the systems following two cyberattacks. Many dealers had since been operating with handwritten document processing.
The outage even negatively affected June vehicle deliveries, at least some industry data crunchers reported.
"We are ahead of the anticipated schedule,” CDK spokesperson Lisa Finney said in a statement. “We are also actively working on bringing additional applications and integrations live."
LEARN MORE: Dealers Have Options During DMS Shutdown
Originally posted on Auto Dealer Today
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