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F&I

VideosNovember 7, 2024

Bring Your Products to Life

In this video, Trent White with the Automotive Training Academy by Assurant gives you the formula to make customers rethink turning down your products.

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ArticlesOctober 31, 2024

Creating a Chain of Accountability

If you haven’t heard of or inconsistently use the save-a-deal approach, you’re missing out on a lot of profit.

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Newsby StaffOctober 29, 2024

Auto Insurance Satisfaction Spotty

J.D. Power survey finds repair times have improved but premiums are up. There’s also room for improvement on communication during the process.

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ArticlesOctober 4, 2024

Professionals Practice. Posers Pretend!

To reach that next level in your sales career, you must have a personal policy to go the extra mile.

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VideosOctober 3, 2024

How to Respond to a Customer

In this video, Trent White with the Automotive Training Academy by Assurant discusses the difference between a statement, a question and an objection and how your ability to respond appropriately to each of these 3 responses can affect sales results.

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Articlesby Rick McCormickSeptember 25, 2024

The Four Pillars Of The Customer Experience

Treat customers like people, not sales prospects, and sales should follow.

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ArticlesSeptember 21, 2024

In F&I, 80% of What You Do Is a Waste of Time

By rethinking that big chunk of your days, you should be able to identify areas of growth that can translate to generating income.

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ArticlesSeptember 11, 2024

Process Discipline

Having and following solid dealership processes may now be more important than ever.

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Newsby StaffSeptember 6, 2024

USEA Veteran Returns to AutoPayPlus

Executive brings enhanced skill set to company to add to more than two decades of experience.

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Articlesby Rick McCormickSeptember 3, 2024

The Five Myths of F&I

Focus on real-world facts, and the customer will buy in.

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