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Finance has historically been the last step in the car-buying process, but it doesn’t have to be. The customer’s journey starts long before they arrive at the dealership, and so should F&I’s involvement.
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Moore & Scarry Advertising’s Tom Kerr will present a session devoted entirely to video pre-roll at Dealer Summit, organizers announced Wednesday. The event will be held May 3–5, 2016, at the Sheraton Tampa Riverwalk Hotel.
Read More →Organizers of Dealer Summit have announced that Wendy Reeves, BDC trainer for DealerStrong, will present two sessions dedicated to maximizing business development center production at the event, which is scheduled for May 3–5, 2016, at the Sheraton Tampa Riverwalk Hotel.
Read More →Not only do women have higher credit scores and less debt than men, according to a new report from Experian, they are more likely to purchase a more functional, utilitarian vehicle than their male counterparts.
Read More →Generation Z may have grown up with more access to technology than Millennials, but buying online isn't what this emerging demographic prefers, according to a joint study from Autotrader and Kelley Blue Book.
Read More →The firm’s 2016 U.S. Customer Service Index (CSI) Study shows that last year’s record number of recalls is having an effect on customer satisfaction with dealer service, which declined for the first time in six years.
Read More →The integration will connect RouteOne’s digital retail services with Scion’s concierge sales showroom app, allowing dealers to electronically capture signatures from each buyer on all documents in the credit application and contracting process.
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The firm's new augmented reality solution will allow dealer personnel to show customers a fully interactive 4-D view of their vehicle, its warranty coverage and components inside the showroom, F&I office and on the lane.
Read More →Fidelis PPM execs will be at this month's NADA Convention & Expo to show dealers how to track, measure and evaluate the effectiveness of loyalty programs like its customized prepaid maintenance program.
Read More →Pearl Technology will tap into F&I Express' F&I aftermarket product network to power the F&I selling portion of its new ShowroomXpress automotive retail platform.
Read More →The updates will bring new features to four of the software maker's services: inquiry screen data entry, automated inter-company accounts payable and general postings, and cash receipt templates.
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