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Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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SEARCHMENUSEARCHTalk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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Celebrated F&I trainers Luis Garcia, Gerry Gould and Rick McCormick will join forces at F&I Think Tank to lead Shark Tank, a 20 Group-like session that will allow attendees to get answers to troublesome customer objections, deal situations and departmental issues.
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Potholes on U.S. roadway have become a $3 billion annual problem for vehicle owners, according to a new study from AAA. The findings make for great evidence manual material for F&I offices selling tire-and-wheel protection.
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The NADA Used Car Guide's used-vehicle price index slipped 0.3% in January, with sales volume coming in 4% lower than the same period last year.
Read More →The dealership becomes the exclusive MOTOR TREND Certified Dealer in Memphis, Tenn. The operation was selected because of its history of excellent customer reviews and outstanding service, official said.
Read More →The 7.8% increase in the number of consumers with an auto loan in the fourth quarter was the largest increase observed by TransUnion. The firm also reported that 60-day delinquencies are on the rise, particularly in states with large exposure to the energy industry.
Read More →CreditMiner has partnered with Moore & Scarry Advertising to market its consumer-facing application, which provides real-time prequalification with full permissible data.
Read More →On the same day Santander announced the departures of President Jason Grubb and COO of Originations Brand Martin, Exeter Finance Corp. announced the appointment of the two auto finance veterans to CEO and COO, respectively.
Read More →Group 1 Automotive's U.S. F&I operations realized a 4% increase in F&I profit per retail unit, with the group's per-copy average settling in at $1,525 in 2015's end-of-year quarter.
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Organizers of Dealer Summit announced that Charlie Robinson, president and COO of the Resource Automotive division at The Warranty Group, will deliver the keynote address for F&I Think Tank.
Read More →Dealer review site DealerRater named Merchants Auto a 2016 Dealer of the Year, a title given to less than 0.1% of the more than 41,000 dealers in the DealerRater network.
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