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F&I

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Articles

Curb The Confusion

Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.

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NewsMarch 1, 2016

Garth Cappy Joins CreditMiner

The former director of dealer enterprise relationships for Equifax joins the firm as vice president of credit service for the North American market, a role in which he'll oversee CreditMiner's automotive vertical.

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NewsMarch 1, 2016

Margin Compression Has Sonic Leaning on F&I, Fixed Ops

Record-high used-car sales, strong gross profit growth in fixed ops, and a healthy F&I department helped Sonic Automotive offset new-vehicle pricing pressure in the fourth quarter 2015.

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NewsFebruary 25, 2016

APCO Acquires Automotive Development Group

The acquisition brings together two firms that have been connected since 1992, with ADG serving as APCO’s largest independent agency for seven of those years, including the last two.

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NewsFebruary 25, 2016

2015 a Record Year for Used-Vehicle Market, Edmunds Reports

Automotive dealers sold 38.3 million used vehicles in 2015, the highest single-year total since 2007. And they did so despite the price of an average used car rising 4.6% to $18,600.

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NewsFebruary 24, 2016

Problems With In-Vehicle Tech Rising, J.D. Power Reports

The firm's annual U.S. Vehicle Dependability Study shows that issues with infotainment, navigation and in-vehicle communication systems have led to a drop in consumer perception of vehicle dependability.

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NewsFebruary 24, 2016

Ford Motor Credit Piloting Ride-Sharing Lease Program

The captive is piloting a new program in Austin, Texas, that will allow a group of three to six people to lease a Ford Vehicle. The program includes a mobile app that allows participants to schedule drive times, make payments and keep up with vehicle maintenance.

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Newsby Gregory ArroyoFebruary 23, 2016

California Dealers Question Legality of GM’s Online Sales Portal

General Motors responded on Friday to legal concerns raised in a Feb. 8 letter from the California New Car Dealers Association. The automaker said it is not infringing on its dealers' used-vehicle operations, adding that projected sales from its Factory Pre-Owned Collection program will represent 'roughly 1% or less of current used retail volume our dealer network sells.'

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NewsFebruary 23, 2016

Reynolds and Reynolds Acquires ReverseRisk

Reynolds and Reynolds Co. has acquired ReverseRisk, which offers a web-based analytics reporting platform. The system can be used regardless of the DMS a dealership employs and will become part of the Reynolds Retail Management System portfolio of solutions.

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NewsFebruary 23, 2016

MaximTrak Releases Global F&I Platform

MaximTrak Technologies is rolling out a new F&I platform touting new enhancements geared toward international markets. The new platform is designed to address the challenges presented by the push to modernize F&I.

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NewsFebruary 23, 2016

AUL Names Scott Smith Operations Managers

Smith will lead AUL's operations department while maintaining his role as service support manager. He replaces Jackie Matthews, who stepped back from her role as operations manager as she prepares for retirement.

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