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NewsJanuary 6, 2015

CNW: Online Ads Motivating More Used Sales Than Print

Used-vehicle sales motivated by online ads outpaced purchases motivated by print newspapers for the first time, CNW reports. The firm also noted that private party sales showed the biggest increase in December.

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NewsJanuary 6, 2015

CNA National Celebrates 20 Years as AIADA Affinity Partner

CNA National Warranty Corp. is celebrating 20 years as the longest-serving Affinity Partner with the American International Automobile Dealers Association.

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NewsDecember 30, 2014

Mass. AG Investigating Santander’s Subprime Lending Business

Massachusetts Attorney General Martha Coakley has ordered Santander Consumer USA to produce documents related to its subprime auto lending business. The AG said she is also looking into the practices of a handful of other auto lenders.

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NewsDecember 30, 2014

CFPB: Servicemembers Harmed by Loopholes in Military Lending Act

A report released Monday by the regulator highlights how loopholes in the current Military Lending Act rules are racking up the costs of loans for servicemembers.

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NewsDecember 30, 2014

GWC Warranty Expands Headquarters

The vehicle service contract and F&I product provider has expanded its state-of-the-art facility to almost 20,000 square-feet.

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NewsDecember 18, 2014

J.D. Power Projects Highest December SAAR in Eight Years

New-vehicle retail sales in December are expected to reach a SAAR of 14.2 million units, the highest level since 2006.

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ArticlesDecember 18, 2014

F&I’s Holy Grail

An expert in windshield treatments says the two-decade-old product can deliver benefits no other protection can — that’s if it’s presented correctly.

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ArticlesDecember 17, 2014

Part 1: Costly Hires

Human resources expert lays out the costs of a bad hire in Part 1 of his two-part series on dealership hiring practices.

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Articlesby George AngusDecember 17, 2014

Measuring F&I Performance

The Father of the F&I menu breaks down how he measures F&I success. He also explains how his methodology can help reduce charge-backs and cancellations.

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ArticlesCover StoryDecember 17, 2014

Culture Change

Faulkner-Ciocca Ford is achieving big numbers in its small Pennsylvania borough. The secret to the store’s success is an approach that has torn down the walls between sales and F&I.

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